IIya Feigin, CTO and FounderA majority of companies believe that AI implementation requires massive changes within the organization, coupled with substantial investments. Along with that, the inability of a company to adapt the corporate culture to changes and a lack of skilled IT specialists also prevent successful AI adoption. The need of the hour for businesses is the right strategic partner that can thoroughly analyze the company’s IT environment and business processes, understand the pain points and objectives, and eventually deliver sustainable solutions. This is where WaveAccess steps in.
WaveAccess is a custom software development company that brings ambitious ideas to life specifically by delivering an extensive range of AI and ML-based solutions. Having worked with a vast number of emerging and established companies across the globe, WaveAccess is dedicated to building customized AI and ML systems that increase business efficiencies and accelerate customers’ innovation process. “Our particular strength is that we do not think in terms of standard package deals, where all customers are treated in the same way. We tailor our services carefully,” begins IIya Feigin, Founder and CTO of WaveAccess.
The company not only assists its customers with creating a solution, but also engages as a strategic partner. “We dive deep into each industry’s needs and specifics to offer the right solution, more often exceeding our clients’ expectations,” says Mr. Feigin.
We dive deep into each industry’s needs and specific requirements to offer the right solution, more often exceeding our clients’ expectations
As the first step, the company helps its clients in crystallizing and refining the vision of what they want to achieve. Then, WaveAccess conducts exhaustive market research, and works together with the client to develop functional requirements–which is also crucial for bringing on investors. To maintain strong and transparent communication, the company adopts a hybrid team approach which ensures a regular interaction with clients.
“We believe that such an attitude, where we act as a strategic partner rather than just a tech vendor, allows us to build truly trusting relationships and manage expectations properly. As this is not the lack of understanding of one or another technology that ruins most projects, but a poor planning, communication breakdowns, and unguided unrealistic expectations,” comments Ilya Feigin.
To make sure AI/ML is implemented in a smooth and efficient manner, WaveAccess follows a four-step approach. First, WaveAccess analyzes the client’s challenges, where the team goes in-depth with the opportunities and limitations of AI/ML in relation to particular business needs and data availability. After the consulting session the client gets a report suggesting where ML will have the highest impact. What is important, there are no obligations related to the session. This stage is followed by a series of hands-on seminars, where the WaveAccess team unveils what is “under the hood” of the technology and how to deal with the actual development process. If an opportunity arises, the next step is to build a NDA-covered prototype. It takes around 6 weeks and allows to assess the technology’s potential, show hidden pitfalls, and evaluate the ROI. In the end, WaveAccess can ultimately help develop and maintain an AI/ML-based system.
The company’s pool of experts ensures that clients derive the maximum benefit from their data accumulated to support business decisions, establish a competitive edge, and create new sustainable revenue streams. They also ensure that information is protected throughout the entire development process in compliance with data security commitment practices such as GDPR and ISO. “This is how we assure that our clients adapt to a competitive landscape, improve their ROI, and foster long-term business growth on their digital transformation journey,” Mr. Feigin adds.
WaveAccess is now researching new technologies and concepts through its in-house tech laboratory. The company believes that customer relationship management is the area where AI application has enormous potential. Thus, WaveAccess develops AI-powered solutions for CRM systems for various use cases, and also builds ML systems to deal with customer requests, which helps businesses extract valuable insights from a wealth of customer information and efficiently process it. In addition, WaveAccess boasts having AR/VR and IoT based projects in its portfolio. From a geographical perspective, the company has recently opened a regional office in Karlsruhe, Germany, and will be expanding its footprints in Western Europe.
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13,000 soccer fans participated in myQuiz in Qatar
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Qatar hosted the 24th Arabian Gulf Cup at the end of 2019. National teams from eight Arab countries met in the three main Qatar stadiums: Khalifa International Stadium, Al Janoub Stadium, and Abdullah Bin Khalifa Stadium seating 48,000, 40,000 and 12,000 people respectively.
Each one of the 15 matches of the tournament was accompanied by a sports quiz. A series of quizzes called “Fan of the Match” was arranged by the sponsor of the Arabian Gulf Cup, Vodafone, one of the world’s largest mobile operators. During halftime, the company invited tournament visitors to test their knowledge of Arab soccer history, teams and players, fighting for the prize – an iPhone 11. The web service myQuiz, developed by WaveAccess, was chosen as the platform for conducting quizzes.
Fans used their mobile devices to access the quiz web link displayed on large monitors. Each quiz included five questions with multi-choice answers, and the winners were selected based on the speed and correctness of their answers.
Thanks to Microsoft Azure cloud and WaveAccess’s expertise in web application development, myQuiz has become a tool for the new communication landscape. The platform unites users with an exciting game and access to new knowledge, and allows business to talk about itself in a non-trivial way and to receive live feedback from the audiences of both online and offline events on any scale.
The advanced myQuiz event interface accommodates games to be displayed on high-resolution screens, projectors, and media cubes in any venue. The UI supports any browser and does not require application installation. Players can join the game from anywhere using their smartphones, tablets, laptops, and PCs – all that is required is Internet connection. The quiz can be branded, added to social networks, YouTube, a website, or integrated into a mobile application. In addition to questions, myQuiz supports interactive promotions, links, and videos.
“The new media consumption structure requires a new channel that will allow business to set up an effective two-way communication with their audience. myQuiz has become such a channel. This tool incorporates everything that modern users value so much: pace and dynamics, mobility, interactive format for new knowledge, pleasure, and gamification. The compact and universal format made myQuiz a part of not only major sporting events, but also product releases, movie premieres, significant openings, and educational projects,” says Ilya Feigin, creator and mastermind of myQuiz.
myQuiz is based on Microsoft Azure and .NET technologies, enabling the reliability, availability, speed, and scalability of the game. The platform can support up to 40,000 concurrent players per event and is perfect for engaging with fans and advertising sponsors.
Among the regular users of myQuiz in the USA, countries of Western Europe, and the CIS: Microsoft, ASUS, MSI, IEEE, WWF, ESET, Qatar Airways, Yamaha, Wrike, Helly Hansen, etc. The project was recognized as the winner of the Microsoft Partner Awards 2019 in the Media & Communications category.