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CIO Applications Europe Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from CIO Applications Europe
Contact Center
Role of Cloud in Contact Center
By Jeff Linden, SVP of IT and CIO, Red Roof Inn
The Touch of Magic to Transform Contact Centers
Lexi Emmons, Sr. Director, Customer Experience, Bright Horizons
How to Leverage Data Science to Provide Insanely Great Customer Experiences in Any Industry
Dr. Mark Wang, Chief Data Scientist, AloricaIBM
The Storm Behind the Cloud: Ushering In the Next Era of Innovation
By Merijn te Booij, Chief Marketing Officer, GenesysManaged IT Services
The Customer-Centric Paradigm Shift
By Ben Brennan, IT Director, Oath
Nurturing Advanced Technologies
By Alex Attal, Head of Digital Services and Head of Business and Application Services, Fujitsu Americas
Transforming Business through IT Services
By Brian Newcomb, Director HRIS, The Ohio State University Office of Human ResourcesProcurement
Proactive Measures to Streamline Procurement
By David Hammerle, VP Procurement and Contracts, Bechtel Corporation
Transforming the Spending Behavior of Procurement Workforce
By Greg Tennyson, Chief Procurement Officer, VSP Global
Hidden Costs of Outsourcing and Offshoring for Financial Services Firms: Third-party Financial Data Licensing
By Kristin Gallagher, Director–Global Sourcing & Procurement, Russell Investments
Cloud Computing Benefits Procurement in Two Ways
By Erwin Eimers, CIO, Valent U.S.A. Corporation
Leveraging Big Data for Efficient Procurement Decisions
By Bob Murphy, CPO, IBM [NYSE:IBM]
Technology Changes to Supply Chains Demand Good Leadership
By Kevin Glynn, VP and CIO, DSC LogisticsRisk Management
Beyond Financial Risk: Managing Behaviours and Reputation
By Suzette Thurman, Chief Risk Officer, First State Super
Creating Integrated Workflows for an Evolving Company
Mike Everly, CIO, D&H Distributing
All Roads Lead to Risk Assessment
Christopher R. Barber, EVP & CIO, Commonwealth Business BankSmart City
How GIS is Making Cities Smarter About Parks
By Breece Robertson, VP and the Director of Planning and Geographic Information Systems (GIS), The Trust, Public LandArtificial Intelligence
AI: What it Can Bring and How to Prepare for the Future
By Chris Miller, Chief Technology & Innovation Officer, Avanade
How do we Leverage the Promise of this Huge Change Called Artificial Intelligence?
By Mike McMinn, Group IT Director, Marston’s PLC
New Technologies Enable Ubiquitous Machine Learning
By Ahmed Khamassi, Vice President Data Science, Equinor UK LtdBusiness Intelligence
Managing a Major System Change to Reap Organizational and Business Rewards that Extend beyond Technology
By Christopher Dowler, CIO, IAT Insurance Group
Exceeding Corporate Goals with Business Intelligence
By Daniel M Horton, CIO, Sallyport Global
Tools That Allow Us To Turn Data Into Business Intelligence
By Philip Garland, CIO, PricewaterhouseCoopers
Bringing Artificial Intelligence Down to Earth
By Morgan Vawter, Chief Analytics Director, Caterpillar Inc
Driving Innovation through Business Intelligence
By John Matelski, CIO and Director of Information Technology, DeKalb County Government
Cloud-Based Collaboration Is the Key to Driving Efficiency, Alignment, Analytical Abilities & Insight-Based Results
By Dave Pearson, EVP & CIO, SykesVendors
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Hans-Christian Brockmann, CEO, eccenca GmbH
Robert J Baugh, Founder & CEO, Keepabl
Robert O'Brien, CEO, MetaCompliance
Didier Barella, Founder, Semago
Heine Krog Iverson, Founder & CEO, TimeXtender
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Guy Leturcq, Co-Founder & General Director, Florence Bonnet, Director, TNP Consultants & Manager, GDPR and Security Community, TNP Consultants
László György Dellei, CEO, Kerubiel
Alessia Saggese, Co-owner, Mario Vento, Co-founder & Co-owner, A.I. Tech
Mark Cattini, CEO, ClickSoftware
Abby Walters, CEO, Charlotte Evans, VP of Engineering, Lightspeed Mobile Labs
Dr. Felix Weil, Managing Director, QUIBIQ
