Tricentis has been recognized by CIO Applications Europe Magazine as the exclusive recipient of “Top 10 DevOps Solution Companies - 2018,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “,” reflecting its broader leadership. This profile has been developed by the CIO Applications Europe research and editorial team based on insights from an interview with Wayne Ariola, CMO.

Tricentis
Stalwarts of Continuous Software Testing

Wayne Ariola, CMOTricentis aces the software testing arena, with a groundbreaking continuous testing platform that breaks the barriers experienced with conventional software testing tools. “We provide our customers with the industry’s leading continuous testing platform that provides organizations with fast, actionable feedback at every stage of the software delivery lifecycle,” states Wayne Ariola, CMO of Tricentis.
Tricentis Tosca is an integrated software testing solution that consists of a unique model-based test automation and test case design approach, encompassing risk-based testing, test data management, and provisioning, service virtualization, and more.
Our ultimate aim is to deliver a sustainable, scalable automation that provides organizations with fast, actionable feedback at every stage of the software delivery lifecycle
Tricentis plays a key role in “true” enterprise DevOps, by solving real problems that have existed for too many and for too long. “Our platform provides faster feedback cycles that result in better stakeholder awareness, a reduced number of bugs in production, and the elimination of high support, rework, and remediation costs,” explains Ariola.
Tricentis Tosca was the solution of choice for Dolby Laboratories, an audio pioneer that wanted to enhance the sound and sight experience by raising the level of quality assurance for their business process testing. The business sought a risk-based automated testing solution to reduce or eliminate regression test coverage gaps and lengthy testing integration cycles. The adoption of Tricentis Tosca allowed Dolby’s team to automate regression testing for approximately 40 percent of mission-critical applications and saved roughly 75 percent savings in hours spent on regression testing.
In another instance, Vantiv, a U.S.- based financial services company, was looking forward to their global expansion with Worldpay. To stay ahead of the curve in the fintech industry, Vantiv’s QA organization knew that they would need to transform their approach to attain software quality. With that in mind, Vantiv deployed Tricentis Tosca. Post implementation, Vantiv’s QA team successfully executed and expanded on the provided test portfolio as well as performed test data management seamlessly. Vantiv made huge strides in test automation by rolling out Tricentis Tosca enterprise-wide.
Tricentis has helped over 800 customers to develop high-quality software applications or products. The company’s esteemed clientele includes Allianz, ANZ Bank, Experian, First Data, HSBC, Starbucks, Telstra, Vodafone, and Whole Foods among others.
According to Ariola, Tricentis’ customers knew it was the right time to adopt modern testing technologies as they experienced the growing demand for quality application in shorter release cycles. As analysts from Gartner, Forrester, IDC, and others began to slide the outdated technologies, former “giants” sold off their testing assets giving way for a modernized testing method. Looking at the current business landscape, Ariola remarks, “A modernized testing approach holds the key to DevOps and digital transformation success.”
Tricentis News
Tricentis extends leadership in enterprise application delivery; launches fully automated testing for ServiceNow
Tricentis Launches Testim Mobile
AUSTIN, Texas: Tricentis, announced the release of Testim Mobile, adding extensive mobile testing capabilities to Testim. The new mobile features ensure smoother connectivity and a better mobile testing experience through codeless solutions for iOS and Android, native and web apps.
Testim Mobile is driven by the rapidly growing need to ensure high performing mobile apps as mobile use reaches all-time highs. In fact, there are 6.92 billion smartphone users in the world today and mobile devices generate nearly 50% of global website traffic, according to Statista. These statistics validate that the future is mobile, and organizations must be ready to deliver high quality mobile applications or risk being left behind.
“Ever-changing consumer expectations require organizations to frequently evolve their mobile applications, risking challenges due to a variety of operating systems, unstable network connections, geo-location capabilities, and more. As more mobile-first companies enter the market, organizations must ensure high performance, functionality, and usability for their apps to be successful,” said Suhail Ansari, Chief Technology Officer, Tricentis. “Testim Mobile delivers innovative mobile testing capabilities that enable agile teams to quickly evaluate quality, debug failures, and use feedback to innovate on their applications through a continuous build and release cycle.”
Tricentis Testim
Historically focused on UI testing for web applications, the AI-based SaaS solution Tricentis Testim now supports native iOS and Android application testing from the same platform. Testim Mobile allows simplified setup and connectivity to enable a more straightforward testing experience with low code, enabling agile teams to do more with less. Testim Mobile capabilities include:
• Codeless authoring – Author mobile tests with real physical devices or emulators/simulators, eliminating the need to write and maintain Appium, Espresso, or XCUITest scripts that take hours and delay releases.
• Simple device management – Set up, configure, and manage mobile devices in minutes using the Tricentis Mobile Agent, a centralized mobile service that manages local, remote, and cloud-based devices’ connectivity.
• Windows iOS testing – iOS devices can be connected and uploaded to the Tricentis Mobile Agent even when running on Windows laptops.
• Mobile apps in the cloud – Upload mobile apps into the cloud and then enable access by other team members for authoring on virtual devices (emulators/simulators).
• Flexible execution options – Run tests on real or virtual devices or run tests in parallel on third-party device clouds.
• Web and mobile features – Work in the same intuitive Testim UI and leverage built-in validations, parameterization and shareable groups and steps. Users can customize tests with JavaScript, branch tests, run tests from a scheduler or CI build, and see insightful reporting and TestOps dashboards.
Tricentis Appoints Former SAP Global Chief Architect as Field Chief Technology Officer, Americas
AUSTIN, Texas --Tricentis, a global leader in continuous testing and quality engineering, today announced the appointment of Damien Johnson as Field Chief Technology Officer (CTO) for Americas. Johnson will help support the company’s technology and business strategy with a focus on providing technical expertise and guidance to customers, prospects, and partners to achieve maximal value through their IT transformation and DevOps initiatives.
“I consider Tricentis to be the foremost leader in enabling innovation and software value generation by eliminating quality as a bottleneck to their IT and business transformations,” said Johnson. “In my role as Field CTO for Americas at Tricentis, I look forward to combining my passions working with organizations to understand their operational goals and helping them go beyond their expectations to accelerate time to value and value realization.”
A seasoned industry professional with a career spanning over 25 years in SAP transformations, Johnson now joins Tricentis where he previously served as Global Chief Architect for RISE with SAP (SAP Cloud ERP) and was responsible for leveraging his extensive experience to help the company’s large strategic customers and major service providers modernize and migrate to the cloud.
“Damien’s deep expertise and track record of success make him a valuable asset to Tricentis’ community of customers, prospects, and partners as they look to both accelerate and de-risk their business transformations,” said Ian Steward, Chief Revenue Officer, Tricentis. “He will serve as an integral part of our technical go-to-market strategy in support of our mission to empower every organization to deliver high-quality software at speed and scale resulting in better business outcomes.”
Johnson joins Tricentis which recently announced the appointments of Ayumu Narizuka as Japan Country Manager and David Kimball as Senior Vice President for Americas.
Tricentis Acquires SeaLights to Revolutionize Industry Approach to Software Quality Engineering
Founded in 2015, SeaLights provides large enterprises with the metrics, traceability, and insights needed to confidently meet their quality gates and deliver software quickly. Using agents to map code to tests and evaluate code that has changed, SeaLights then uses machine learning (ML) to identify quality risks during software releases. This shift-left capability enables software development teams to focus on the minimum number of functional tests, thereby saving time and speeding up their release delivery.
“In today’s complex, fast-moving IT environments, AI-powered quality intelligence is an absolute game changer,” said Kevin Thompson, Chief Executive Officer, Tricentis. “Tricentis pioneered the quality intelligence category with robust coverage for SAP environments, and the additional capabilities of SeaLights further extends the dominance of our comprehensive quality intelligence solutions to a wide array of applications and environments.”
Tricentis can now provide customers with AI-enabled quality intelligence beyond SAP environments and into both custom and packaged applications, including test impact analysis, quality risk management, root cause analysis, and support across all programming languages. This powerful solution enables software development teams to understand where new code changes can have an impact, assess the risk of new code changes, determine if there are code coverage gaps, and resolve bugs introduced with new code changes all in a continuous automation testing cycle.
Eran Sher, SeaLights CEO and Co-founder, who joins Tricentis as EVP and General Manager, Quality Intelligence said, "We are thrilled to join forces with Tricentis, the leader in continuous testing and quality engineering. This acquisition marks a significant milestone in our journey, enabling us to expand our reach and impact. Together, we will transform the way organizations approach software quality, making it more intelligent, efficient, and reliable. Our combined expertise will drive the next generation of quality intelligence, setting a new standard for the industry.”
This is Tricentis’ second acquisition in the past twelve months, following the purchase of Waldo in July 2023. Founded in 2007, Tricentis now serves more than 3,000 customers in 19 countries, including more than half of the Fortune 500.
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ServiceNow is a leader in IT Service Management, CRM Customer Engagement and IT Operations Management. With over 6,200 enterprise customers and more than $4 billion subscription revenues annual run rate, the ServiceNow platform has become a business-critical platform for many enterprise IT organizations serving hundreds of thousands of employees and end users.
Every ServiceNow implementation is different, requiring extensive customization, development and testing of business logic, workflows, data sources, and user interfaces. ServiceNow delivery teams must stay on top of an increasing backlog of business requirements, change requests, and maintenance of the underlying platform. Every year, ServiceNow delivers two major platform releases and numerous patch releases, resulting in time consuming manual testing work to validate thousands of workflows common with ServiceNow deployments. This market is ripe for disruption and Tricentis now offers a much-needed solution to this problem.
Tricentis Test Automation for ServiceNow is natively built on the ServiceNow platform and enables 40 times faster testing of ServiceNow applications with the highest level of usability to increase test coverage and quality. It provides enterprise customers an easy to use, flexible, and targeted solution to fully automate the testing of ServiceNow applications, workflows, and customizations. This frees up developer time to focus on business requirements and enables testers and business analysts to collaborate in a more agile way. With features such as point and click recording, real-time playback of tests, and automatic case creation, Tricentis Test Automation for ServiceNow has extreme flexibility to provide a versatile solution to test applications and workflows, regardless of customizations.
“Tricentis has been consistently expanding its portfolio to offer the most comprehensive continuous testing solutions for large enterprises,” said Sandeep Johri, Tricentis CEO. “Digital workflows that enterprise IT organizations are looking to deliver on the ServiceNow platform require custom development and testing. Our new Test Automation solution offers break-through capabilities to test every aspect of ServiceNow deployments, without limitations, enabling speed and agility for our customers. As the global leader in continuous testing, our vision it to enable enterprises to accelerate their digital transformation and software delivery by addressing enterprise-wide testing needs.”
Tricentis Test Automation for ServiceNow benefits:
• Continuous automation - Automation runs continuously and can execute tests up to 40x faster than developers or manual testers
• Accelerate deployments - Enables faster time to value by generating hundreds of tests in seconds as opposed to hours or even days
• Customizable and flexible - Provides versatility for customers to test their workflows and applications before going live, as no two workflows are the same
• Decrease defects - Increased test coverage allows businesses to detect errors immediately throughout the development process
• DevOps compatible – offers ability to integrate with the organization‘s CI/CD pipeline so users can continue to test and innovate rapidly