Smart Cloud Consultants
Delivering Enterprise Experience at Start-Up Speed

The new generation of SaaS platforms that Salesforce has come to represent has continuously proved a challenge for the largest consulting companies. Projects with complex functionality are delivered in shorter timescales and with fewer skilled workers and do not fit into the multi-year project cycles that these consultancies had set themselves up to deliver.

Three highly qualified Salesforce consulting experts, Mark Cook, Grant Whitfield, and Shyam Bhundia, recognised widening gaps in the landscape where barriers to entry are lowered and economies of scale traditionally benefiting large consultancies do not necessarily apply.

The trio acted upon their concerns and co-founded Smart Cloud Consultants, a high-performance Salesforce services and consulting company designed to improve how one approaches the increasingly vast ecosystem. It is important to mention that Mark, Grant, and Shyam have all held desirable roles in Capgemini, IBM, and Accenture, respectively, and no one understands the ins and outs of Salesforce better.

By following a partnership-based organisational model, Smart Cloud maintains a strong team of trusted professionals who each have ownership of company. In doing so, they have not only achieved zero staff turnover but perfected the ability to align Smart Cloud’s goals to each of their clients.

“Operating a partnership model requires a certain amount of trust,” says Shyam. “But it is made easier through our recruitment approach. We’ve all worked with one another on past projects, be that at IBM, Accenture or whoever, that trust already exists.”

Elaborating on Smart Cloud’s expertise, the co-founders emphasise providing clients with experienced, high-performing teams as opposed to a handful of individuals. “We won’t throw the first available consultants onto a project hoping they will swim. Our teams have been there before, they have tackled complex requirements together, they already know each other’s strengths,” adds Mark.

Such a perspective toward driving value for companies struggling to implement and best leverage Salesforce guarantees seamless implementations. Smart Cloud has invested heavily in building strong frameworks that address engineering best practices and how continuous integration and continuous deployment (CI/ CD) should be approached. In doing so, the company delivers projects with higher quality results much quicker. It’s extensive consulting services also empower clients to accelerate technology adoption across their enterprise more efficiently.

Smart Cloud, with such granular insight, offers a personalised range of services, including strategic consultation, Salesforce configuration, and optimisation. The company also supports clients with system integration, marketing automation, artificial intelligence, robotic process automation, and more. Bringing such core competencies to SMEs with professionals who have worked on some of the largest Salesforce implementations in Europe makes a world of difference.

Another interesting facet of Smart Cloud revolves around its approach to greenfield projects and implementation inheritance. The former is quite self-explanatory; the latter, however, is intriguing. When the company inherits an implementation done by another firm for a client, it runs a comprehensive Salesforce org review via various automated tools. The company coalesces vast amounts of information about their business and creates blueprints to explain in depth where their organisation stands and understand their technical debt, helping them overcome every Salesforce hurdle expeditiously.

Smart Cloud, with such strong capabilities and more to offer, stands a cut above the rest with its consulting services. The company provides offshore delivery facilities, managing centres in Manila, The Philippines and Sao Paulo, Brazil, allowing Smart Cloud to proffer cost-effective services to its clients and improve their support models. The attention to detail paid by the three co-founders is very apparent in their quality-of-service delivery and how Smart Cloud has been built. With their consulting backgrounds, thorough knowledge of the Salesforce platform, and a good amount of investment in technical tools, Smart Cloud is set to revamp the world of Salesforce consultancy.

(info@smartcloud.co.uk)
www.smartcloud.co.uk