QGroup
A New Breed of Consultants

Having built his credibility through various consultant and leadership positions, Jon Carvell, CEO and Partner at QGroup, is well aware of the nitty-gritty of consulting offerings, methodologies, and tools. With a meteoric rise through the ranks of the consulting industry over the years, Carvell has observed from close quarters how consultancy in a mature industry as the telecommunications has drastically changed and how consultants need to keep up with this change. While new technologies continue to disrupt the market and the opportunities ebb and flow, telco companies have access to a whole Pandora’s Box of services and solutions that enhance workforce collaboration and productivity. Consequently, the need for consulting services has never been direr.

Rising to this need is QGroup—a rapidly growing group of highly specialised consultancy companies. Founded in 2012, the company group comprises highly skilled consultants with different specialisations, governed by the mission to deliver excellence in the form of specialised IT services to the clients. With specialists in technical communication, information and transformation, QGroup assists telco companies in everything from software design and development to open source web projects big data solutions, product lifecycle management, documentation management, and more. It also empowers the clients to integrate big data algorithms, enabling the development of better services and smarter processes in the competitive business environment.

“The range of services for the telecom community provided by consultancy agencies is getting wider.

Unlike 15 years ago, today, we help clients not just in building customer care systems but also big data solutions and other services, enabling them to stay ahead in the highly competitive operator market. We draw on our experience working in different sectors such as retail, automotive and more, to nurture competence for the clients in the telecom sector. Besides improving the product and services delivered to the end customer, our consultants augment efficiency in telco companies and provide them with competitive edges,” says Carvell.

Carvell accredits the success of his company group to its consultants that are headhunted for their skills and ambition and manifest a solid reputation. “Our take on the consultancy industry is not so customer-centric. We focus more on our own consultants. Having worked in the industry for many years, we have concluded that the companies need not just highly-skilled but also highly motivated consultants,” he adds. To that end, QGroup’s uniqueness in the consulting industry stems from its highly motivated, curious and sociable consultants. These dedicated consultants at QGroup have steadily grown in numbers over the years, boosting the company group’s efforts to build the professional reputation and the professional development for consultants with ambition. The company today boasts of 25 specialist companies and 400 IT experts with different specialisations.

With QGroup, consultants from the very top of their respective fields are empowered with extensive internal and external career developing tools to ensure clients receive top-of-the-line services. “QGroup focuses on building the career of our employees and by doing that we deliver the best kind of services that we could offer to our telco clients. Without skilled consultants who are also very motivated and driven, our services do not hold much value. We create a win-win situation for both the consultants by fortifying their career and their clients who receive best-of-breed services,” Carvell says. The company group has developed a tool—“The Quest”—help consultant to work proactively and add extra value to the client’s assignment.

With renowned companies included in its client base, the company group is opening up endless possibilities and new ways of thinking for consultants, on both the individual and group level. After the success of QGroup’s solution in Sweden, UK, Germany, France, Netherland, and the US, the company plans to expand its consultancy services to the Asian market.