Payone
Leading The Charge In Contactless Payments

Only about a decade ago, plastic cards were at the helm of payments technology. Instead of paying in cash, a consumer would take out a shining card from their wallet or purse, and swipe it at the point of sale to complete the transaction.

Now, even these cards are becoming a thing of the past!

With the increasing popularity of smartphones, rapid digitalisation across industries, and the added impetus by the COVID-19 pandemic, the future of payments is contactless.

Armed with convenient services and plentiful benefits, contactless digital payment systems are gradually gaining more share in the overall payment market long dominated by credit card operators. According to a recent study on retail payment systems published by the retail association, EHI, the proportion of global cashless payments has surged by 14 percent in just one year (2020), and the numbers are expected to almost triple by 2030. In the wake of this fast-paced transformation in the financial domain, a leading payment solution provider prepping organisations in the DACH region to enhance their online payments game and deliver an upgraded ‘digital-first’ experience to their customers is Germany-based PAYONE. With a slew of industry-benchmarked payment methods (online, mobile, POS) in its trove, the company concocts the perfect payment mix for businesses of every size and shape to help them successfully thrive in an ever-evolving digital landscape.

“The ‘ONE’ in our name is more than a word; it’s our mission!”

Since its inception, PAYONE’s motto has been to be the ‘one’ answer to all payment-related questions; the ‘one’ brand that anyone can think of when it comes to payment solutions; and the ‘one’ provider that offers more than what a client expects.

Today, under the able leadership of Niklaus Santschi, the company’s CEO, PAYONE leads the charge in the entire payments value chain: from the technical aspects of integrating payment systems to helping companies in their subsequent transaction processing. For companies intending to ride the e-commerce bandwagon the first time or existing stores with an undervalued online presence, PAYONE also offers a complete package of website building, webshop and merchandise management, and order and shipping management, along with extensive marketing tools through PAYONE WEBSHOP+.

And while this “everything from a single source” approach makes PAYONE a strong contender in the payments solution provider market, it also helps their clients simplify digital payments adoption and, at the same time, makes the entire endeavour cost-efficient and better ROI-driven.

Driven by these competencies, presently, PAYONE processes more than 2.6 billion transactions per year for approximately 200,000 of its clients in the DACH region. In addition, the company, with its more than 1,200 employees at eight locations, provides numerous value-added services that go far beyond the classic payment business. These services include a comprehensive invoice, risk, and accounts receivable management.

Helping Clients Grow Even in the Times of Crisis

PAYONE views crises as the ideal breeding ground for innovating game-changing solutions. And the present situation is no different for the company. Indeed, with the pandemic crisis in play, contactless digital payments are becoming more prevalent among shoppers. And this is creating a massive surge in online payments traffic within a relatively short span of time, which wasn’t anticipated by retail businesses.Simultaneously, organisations (big or small) that have long been under the grip of antiquated manual payment processes are now seeing digitalisation as the fundamental aspect of their roadmap to thrive in the market. However, in the transformation whirlpool (the integration of contactless payments), an important facet that most companies are overlooking is the authentication and security protocols in their payment methods and applications. Taking care of all these diverse aspects from a single point is PAYONE. Driven by its proven methods and attention to detail, the company has even earned the moniker of Germany’s and Austria’s leading B2B partner to implement quick and secure digital payment solutions.

Commenting on the same, Santschi shares: “PAYONE is responding to the challenges posed by the transformation in the digital payment arena and has pooled its complementary expertise so that it can continue to play an active part in shaping the future of payment. For example, the company is actively preparing for future payment technologies in social commerce, payment integration in IoT devices, screen commerce, and omnichannel solutions. Backed by our significantly expanded portfolio, as a full-service provider in the market, we will continue to offer our clients a carefree package and give them the freedom they need to focus on achieving their business objectives.”

Such proclivity of being a client’s true partners in payments innovation is now helping the company to battle the ongoing payments challenges brought on by the COVID-19 pandemic as well. For the same, PAYONE has even launched a #stayopen initiative to help local stationery retailers in Germany keep their operations running. As part of the #stayopen initiative, PAYONE is offering easy to set up online shops to the retailers so that they can continue to take orders securely from home. And in order to not increase the economic burden on small shop owners, the company has kept the option of implementing their online shop free of charge.

Creating the Ultimate Hub of Payments News

Basking in the glory of its successes in the domain, PAYONE is not only steadfast in changing the digital payment landscape but also offering a platform that gets the answer to everything anyone wants to know about digital payment solutions. Studio ONE, the company’s payment info portal and the first-ever live-streaming format in the payment industry, is a perfect testament to this. It is a one-stop shop for all the tips and tricks as well as articles, interviews, videos, and other multimedia content on the subject of payments. From industry talks to socially relevant topics covering the entire payment spectrum, PAYONE is essentially putting its demands into practice: the openness to listen to its clients, support change, and inspire the innovative spirit among businesses.

Blazing the Trail Ahead

On its path to script many more game-changing innovation stories, the company is now building new partnerships to jointly develop better solutions for the payments community. PAYONE’s launch of a fully automated “speed” contract process for payment acceptance from Bluecode—a pan-European mobile payment solution for banks and retailers—is the most recent example of such efforts. Alongside this, PAYONE is also working towards expanding its footprint in DACH and the overall Europe region. The company’s moonshot goal is to be the ultimate technology partner for companies to build superior digital payment solutions that deliver a unified payment experience to all online buyers across the globe.