Office Line SA
The Digital Transformation Torchbearers

In a broad sense, there are three major roadblocks that organizations face today in the cloud landscape. According to Panagiotis Kouris, the CEO of Office Line SA, security, productivity, and the financial aspect of a cloud initiative are the three things that top the agenda for businesses. While securing cloud operations and operating it seamlessly is a major headache for a company, from an economic standpoint, organizations incur huge costs to maintain an IT team that can overlay their cloud operations. Kouris’ company, Office Line breaks this status quo by offering solutions and services to IT-driven businesses that assist customers in deploying cloud solutions inside the premises without the involved opex. Further, Office Line also increases its clients’ productivity by 70 percent. “We design solutions that can decrease the Total Cost of Ownership, while we offer value through secured and seamless cloud services,” says Kouris. Office Line puts particular emphasis on security by complying with European Union Directives and also GDPR laws. “Over the years, we have delivered on the clients’ considerations on security and compliance through our managed cloud services,” mentions Kouris.

Founded in 1997 as a system integrator, Office Line has been an early innovator in the IT integration and services provision sector. It was in 2011 that Office Line stepped into the cloud arena, but they have covered substantial grounds since then. As the world transformed to “Digital of Everything,” Office Line started building solutions that enabled enterprises to capitalize on that transformation and become more efficient through the realization of the potential of digitalization and cloud. Since its establishment two decades ago, the company has developed a strong financial performance with substantial progress in revenue sizes, achieving an impressive YoY growth. “Our vision is the design and delivery of high-quality services and solutions creating a long-term engagement with our customers, partners, and resources,” adds Kouris.

Based on hybrid cloud infrastructure, Office Line offers its cloud solutions across various industries by initiating a process to understand its clients’ needs first and then pondering on the way in which the internal operations can be transformed digitally. Next, Office Line creates KPIs and demonstrations for its clients, so that they can benchmark and comprehend the real value of their cloud implementation. The firm’s approach encompasses all digital considerations that their clients have, in addition to providing answers to their security requirements.

Further, the firm also delivers monitoring-as-a-service through its security and network operation centers by monitoring the digital services, 24/7. Kouris also elaborates on the role that his experienced team plays in endowing security services. “We understand the technicality and criticality of the clients’ cloud operations and provide them with suitable tools to safeguard their data,” he states. Their dynamic presence and innovative development strategies are reflected by significant awards and various certifications, including the “Lifetime Customer Value in Azure” Excellence award (Microsoft Summit ’17), recognized for its outstanding performance and catalyst influence for implementing Azure based solutions. Furthermore, the company has been awarded during Info-Com awards ‘17 as an enabler of Digital Transformation, which cements its technological innovation and strategic leadership in the Digital Era. Along with a Microsoft MVP individual working at Office Line being selected for his expertise and knowledge in Microsoft technologies, the company also holds several Gold Microsoft certifications indicating its expertise and knowledge in utilizing Microsoft technologies that focus on business value.

What makes the company steer ahead of its competition is the team’s ability to customize its solutions according to the customer demands. This flexibility to service all types of enterprises with different customized options—on-premise as well as via the cloud—has contributed to the expansion of Office Line’s services and technical support.

Office Line’s prowess in the cloud space can be demonstrated through their engagement with many reputed conglomerates over the years. “We have assisted the largest retail chain, shipping, and constructor companies in Greece, and the biggest firm in educational certifications. Even some of the financial regulators of Greece rely on us to lead the way when it comes to the cloud,” exalts Kouris.

Office Line has expanded its operations with dedicated focus on international expansion during the last couple of years and therefore in order to achieve its ambitious strategic goals, the company has invested highly in its people and recruiting processes by creating job opportunities for talented, promising and creative people; while unemployment is rising at an alarming rate, the ability to grow and provide new jobs is an important business and social achievement, which Office Line takes pride in.

The firm has been on a spree of partnering with companies outside Greece and has deployed solutions in Balkans, Dubai, CEE and EMEA. “We have also operationalized two projects in the U.S. and will expand our position in the country next year,” adds Kouris. Office Line has plans to open a touchpoint in the U.S. that will assist them in conquering its cloud markets. Kouris informs, “Our vision is to accelerate the profitable expansion of our professional solutions by 2020, which will represent the company’s growth potential and the maturity of our expertise in the international ICT arena.”