NGN
The Reliable, Next Generation Technology Partner

With the current surge of technological advance, companies managing all their IT operations in-house are baffled on various fronts while addressing issues related to their infrastructures in a productive, efficient, and secure manner. While the small IT teams lack the workforce to deal with all the nuisances of the day, the story of large enterprises is no different—in the wake of less experienced and knowledgeable professionals. This is where third-party experts step into the picture, presenting managed services that can result in higher productivity and safety rates than ever before.

To put things in perspective, consider the case of Nobel Pharmaceuticals, one of the leading pharmaceuticals companies in Turkey. Operating in 20 different countries and providing services to over 2,000 end users, Nobel decided to consolidate its IT infrastructure into a modern cloud platform as the very first step of digital transformation. They needed scalable, flexible, fast, and reliable IT infrastructure to meet the needs of various countries and to provide high-quality services. However, this was easier said than done. Coming to their rescue, Istanbul-based NGN—one of the leading IT companies in Turkey specialising in cloud and managed service solutions— took charge of the situation. NGN’s cloud transition and managed services ensured that Nobel’s entire data was located in Turkey, and put validated quality systems, production systems, and machines in place to record and report actions, transactions, and changes. At the end of the project, Nobel was benefitted with a risk-free, high performance and uninterrupted infrastructure, and saved extra licensing costs. While Nobel is now more focused on its business, NGN allows monitoring and managing the cloud systems 24/7. To top it all, Nobel— backed by NGN’s services— bagged IDC Multicloud Award in March 2019.

Success stories as such are indicative of NGN’s commitment to delivering top-quality technology solutions and professional services that provide true business value to its customers. As a trusted, next-generation technology partner of leading enterprises, NGN empowers its clients with flexible managed services and provides a smarter way to manage IT, reduce their costs, and obtain the reliability and performance they need.

The company serves a wide range of industries, including banking and finance, manufacturing, public, retail, and telecommunications. “From fully outsourced IT services, through selective IT managed services for specific parts of their infrastructure, to traditional IT support, we can provide services to meet every need,” says Sinem Edil, VP of business development, NGN. The company’s comprehensive managed services include hardware maintenance and management, infrastructure and cloud services management, backup services, disaster recovery, operating system management, network and security services management, and more. “We offer significant business value to our customers with managed services that combine our system integrator, cloud, and managed services provider identity,” she adds.

NGN’s managed services solution is specifically designed to alleviate the burden of small IT teams. By leveraging the experience and breadth of knowledge of NGN’s engineering team, such IT teams can go beyond the nitty-gritty level of IT work, begin to operate more strategically and contribute to business growth. While it is nearly impossible to find one person with a thorough knowledge of the entire IT landscape, NGN brings in the managed services that “seal the holes in the leaky roofs found in organisations”, while also providing additional support in other areas. In addition, NGN managed services solution can provide that extra set of eyes that company needs while the IT team is off-hours. The company offers 24/7 monitoring and repair of the company’s most essential business applications. “With NGN managed services, our customers do not need to sacrifice peace of mind for work-life balance,” says Sinem.

Besides its impressive portfolio of managed services, NGN’s uniqueness stems from being the only system integrator that owns and operates a data centre “Star of Bosphorus” in Turkey. One of the most advanced data centres that have acquired international certification in Turkey, Star of Bosphorus is a “carrier neutral” commercial data centre with the first Uptime Institute Tier III Design & Facility in the country. Sinem explains, “With Star of Bosphorus, we offer our customers the highest degree of physical protected server/hardware hosting facility designed to reduce the risk of earthquakes. This level of protection is a result of the architecture of the building, the overall design of the data centre infrastructure, and the location of the facility.” That’s not all; NGN’s long-term partnership with leading hardware and software vendors, its certified IT professionals along with its service continuity guaranteed by SLA make it stand out from the crowd.

Treading on the changing nature of the managed services landscape, NGN has re-imagined its managed services for the digital age, which promises to cater to complex IT estates, reduce costs, improve agility, and above all, help customers maximise the value to their business. Moving ahead, NGN’s new services will facilitate the deployment and management of modern applications, while supporting managed services with new technologies.