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Major Trends to Watch out for in Digital Transformation
Analytics has reshaped the decision-making process by providing data and insights that help businesses identify their problems, opportunities, and solutions. The large quantities of data available for analysis, including real-time data, means companies that don’t use it are at a severe disadvantage
Fremont, CA: The outbreak of the COVID-19 pandemic has forced businesses and customers to adjust to a new normal. The role of technology has become more critical than ever as businesses look for new and innovative ways to move forward. Digital transformation, until a few years ago, was optional. Today, it has become more of a necessity for most organizations. It offers organizations the competitive edge needed, but investing wisely means keeping abreast of innovations and updating trends and developments.
Here are some of the emerging trends in digital transformation.
Analytics has reshaped the decision-making process by providing data and insights that help businesses identify their problems, opportunities, and solutions. The large quantities of data available for analysis, including real-time data, means companies that don’t use it are at a severe disadvantage. It has applications in all business areas, including logistics, procurement, communications, operations, finance, marketing, security, and HR. With sophisticated analytics tools being easy to deploy in the cloud, the use cases increase widely.
AI and Machine Learning
AI and machine learning are two of the most disruptive emerging technologies and are the ideal partners for data analytics. They enable businesses to do more with their data. The technology speeds up analysis, automates large scale processing in the scalable cloud, and removes bottlenecks caused by human analysts. AI and machine learning can also learn and adapt from previous analyses while providing results in a user-friendly, easily digested, graphical interface that non-IT staff can make sense of.
While the consumer generally sees 5G as a source of improved smartphone connections and faster downloads, the rollout of 5G infrastructure will have a much broader impact that many businesses can benefit from. For example, it will hasten the development of IoT infrastructures, such as smart cities, intelligent transport networks, smart vehicles, and smart industry. At the same time, we’ll see a broader range of connected devices, making it easier for businesses to take advantage of the IoT and the valuable data it generates.
Robotics and Automation
Shifting towards automation stands true with the historical pattern of businesses in response to a recession. Following the 2008 crash, for instance, 25 percent of supermarket checkout assistants in the U.K. were replaced by automated self-service checkouts. The economic crisis caused by the COVID-19 pandemic is likely to see the pattern repeated. However, with more advanced robotic processes and AI interfaces available, more skilled workers could see the brunt of redundancies. Where roles aren’t entirely replaced, workloads may be reduced, enabling existing staff to be upskilled.
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