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IoT and Smart Connectivity's Potential in the Future

More than 100 presenters, including executives from Nokia, Netflix, Vodafone, Verizon, Dell, and Huawei, delivered content and participated in leadership discussions at the IoT Tech Expo Global event in London.  

By

CIO Applications Europe | Wednesday, May 31, 2023

Top companies and industry leaders shared new technologies at the London show for the future of IoT, connectivity, AI innovation, sustainability and business trends.

FREMONT, CA: More than 100 presenters, including executives from Nokia, Netflix, Vodafone, Verizon, Dell, and Huawei, delivered content and participated in leadership discussions at the IoT Tech Expo Global event in London. Under the theme of powering the connected world with IoT, industry leaders in the Internet of Things field spoke about technology and solutions. The focus was on smart connectivity, low-power cellular IoT, environmental solutions, and Industrial IoT powered by AI.

The Next Generation of Industrial IoT: Innovative solutions that work with IIoT gadgets to boost performance, prevent disruptions, and continuously monitor assets. Next-generation AI engines can enhance IIoT applications across all industries. Although AI optimization for IIoT is not new, creating these applications has historically taken a lot of time due to the necessity to clean the data that IIoT machines and devices generate for AI.

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Data scientists also need to sift through vast amounts of unstructured data to choose the features or information that the machine learning models' algorithms will employ.

As they don't need data preparation, emerging AI solutions are upending the sector. AI applications have previously been created, examined, improved, and found to be effective. They are housed in the cloud and communicate with IIoT equipment on the shop floor through a gateway or concentrator linked to an edge device. The edge device receives raw data from IIoT devices, which the gateway periodically transmits to the cloud.

IIoT AI solutions save historical and real-time data in the cloud, which they use for various optimisations, risk detections, and advice on resolution. All industries stand to benefit considerably from these no-code IIoT solutions, which will enable them to better manage their intricate floor-level IIoT resources without the need for data science knowledge.

AI cloud solutions are made to find the root cause of disturbances to prevent them, which is a major challenge for IIoT. Additionally, they will issue warnings and suggestions, anticipating potential machine interruptions. These systems have a substantial impact on IIoT maintenance and downtime.

AI-driven production planning can help improve delivery times while optimising production resources. AI considers every stage of the production process, from the input of raw materials to IIoT devices, workers, and production stages. It can show managers in charge of planning where there are gaps and how to close them.

Interconnectivity and analytics are now essential. With hundreds of sensors and devices producing streams of terabytes of data, the IIoT is reaching its maturity peak.

With the help of data and AI, the future generation of IIoT can learn and improve.

AI dashboards that continuously monitor all IIoT devices and assets and anticipate disruptions benefit factory floor managers and planning engineers. Every production line component may be closely monitored throughout the chain, from energy use to bottlenecks or CO2 emissions.

AI-IIoT assisted one company in detecting breakage 77 per cent of the time in the paper industry, where sheet breaks happen thousands of times a year without warning, stopping production and costing time and material. Early disruption identification saved this paper manufacturing facility an estimated USD 2.1 million in total costs.

Smart Connectivity: Low Power Cellular IoT: The IoT connectivity market is at a turning point as operators worldwide retire their 2G and 3G networks and introduce new technologies. Low-power cellular connections have gained prominence as Open-RAN, and 5G networks take over.

Wireless Logic discussed the long-term evolution of machine type and narrowband Internet of Things communication. He looked at the technological and financial trade-offs between low power consumption, operational effectiveness, and ownership costs. Smart networking is essential to creating durable, future-proof, scalable, and secure technology.

LPWAN technologies, like narrow and IoT and LTE-M, were designed to be that alternative or migration path from 2G and 3G technologies, as well as to do things like extend battery life, be more cost-effective, perform better in indoor or underground locations, and do those things.

The use of new technologies, such as LoRaWAN, has shown to be quite effective, but not all countries have access to them. He continued that more established technologies, like 4G LTE Cat 1, are the best option for various firms and industries, adding that they are fantastic alternatives to narrowband.

Low-energy connectivity is advantageous for mobile IoT devices, such as those used in smart cities or smart agriculture, that have small sensors and longer battery life needs.

Power saving mode, which may be found in narrowband and LTE, occasionally disables a device, putting it to sleep so that it can conserve energy.

The crucial problem is for this kind of equipment to be suspended while still registered to the network. They continued by saying that since not all communication technologies offer these capabilities, businesses must prioritise energy while constructing Internet of Things networks.

Another aspect to take into account is extended discontinuous reception, which extends PSM capabilities and reduces IoT power usage even more by occasionally shutting off the receiver.

Depending on which networks offer these functionalities, consumption will vary. Power consumption will also be impacted by additional factors such as data transfer frequency, updates, and the number of sensors. LTE Cat 1 and Cat 4 are the most widely used 4G LTE technologies and have been available for more than ten years.

Narrowband IoT and LTM emerge ratified along LTE Cat 1. Low latency, the real cost of ownership, and sturdy and operationally effective are all features of narrowband IoT and LTM. But Davidson advises against viewing these technologies as a magic bullet. Narrowband IoT might work well in some situations, while other varieties might work better in various circumstances.

Select a connection that supports the business model and the overall requirements for the product. To keep products more adaptable and, in fact, more secure, take advantage of managed connectivity services.

A crucial factor is network accessibility. Because they provide worldwide coverage through local access to major networks, businesses like Wireless Logic connect more than 10 million IoT devices in 165 nations.

When considering smart connections, leaders understand that cellular IoT presents complicated regulatory, operational, and economic obstacles. The resilience, security, and flexibility needed for IoT will not be delivered by continuing to install devices designed with consumers in mind.

To guarantee connectivity and performance during the whole lifecycle, the upcoming generation of IoT products will use 4G, 5G, and the most recent LPWAN technology.

Digital Transformation Technologies for Environmental Solutions: The environment has been a major topic in the tech sector all year. The majority of businesses are aware of how carbon offset programmes and net-zero supply chains may help them gain customers and partners. However, some businesses are embracing technology to go much further.

The head of the web recognised new tech environmental projects for the UN Environment Programme's task group on digital transformation.

Companies are revolutionising products and services powered by hyper-connectivity, automation, and algorithms.

Numerous environmental challenges have been brought on by digital transformation, which has up to 45 billion connected gadgets. It promoted the use of technology that can produce planetary-scale intelligence in real-time, be transparent, and influence results. The UNEP expert drew attention to the IoT sector's prospects for optimization and edge-capacity clouds to minimise resource consumption and enhance performance.

These technologies can address disaster preparedness issues, agriculture, nutrition, and the climate. 104 nations do not monitor their air quality. Air pollution affects nine out of ten people worldwide. The lack of access to open-source technology is the cause of this lack of monitoring, not a lack of funding.

Using low-cost sensors, satellite technology, AI, and the cloud, UNEP created a platform that offers a dynamic view of the world's air quality status. The UNEP Air Quality platform enables any user to freely explore the current condition of air pollution as it occurs, look up sources of pollution by industry, go deeply into the world of policy, and learn what is required to address the climate emergency.

The UN Biodiversity Lab is another UNEP project created in collaboration with National Geographic, Microsoft, NASA, and other organisations. The platform uses geographical data to offer a world map with 400 data layers, including those for nature, protected areas, climate change, sustainable development, and more.

The platform's objective is to provide useful information to stakeholders, including policymakers, so they may utilise it to make decisions. UNEP creates a smart planetary digital ecosystem using IoT, drones, satellites, cloud, and edge technologies, whether they are working on a new project or attempting to have an influence.

Companies and organisations presented a new IoT future vision at IoT Tech Expo Global, anticipating 75 billion linked devices by 2030. IoT may drive and optimise performance, save waste and energy, detect disasters and disruptions, and better inform leaders combined with AI, the cloud, and intelligent connection.

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Optimizing Quality Assurance: The Shift in European Test Management Practices

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Regulatory expectations across European markets are also influencing adoption patterns, with stronger emphasis on traceability, audit readiness, and data integrity within testing cycles. These platforms are increasingly aligning with compliance-driven environments, supporting organisations in maintaining structured documentation and transparent reporting, while also contributing to more responsible and efficient software development practices across industries. Shifting Market Landscape in Online Test Case Management Tools Evolving demands within Europe’s digital ecosystem are reshaping the market landscape for test management tools, with organisations placing greater focus on scalability and adaptability as software environments become more complex. Growing reliance on continuous delivery models is influencing how testing processes are structured, encouraging closer alignment between development cycles and quality assurance practices. This transition is creating a more dynamic environment where tools are expected to support faster release schedules without compromising reliability. Another noticeable shift is the rising importance of integration capabilities, as businesses seek platforms that can connect seamlessly with broader development ecosystems, including automation frameworks and performance monitoring systems. This interconnected approach is allowing teams to maintain better visibility across the software lifecycle, making it easier to manage changes, track outcomes, and maintain consistency in testing efforts. As systems become more interconnected, the role of these tools is expanding beyond basic management into more strategic operational support. "Test management is evolving from a tracking function into a strategic driver of software quality, compliance, and operational efficiency." Market activity is also being influenced by the growing presence of mid-sized enterprises and emerging technology firms that are adopting these tools to strengthen their quality processes. This wider participation is contributing to a more competitive environment, encouraging solution providers to refine usability, enhance accessibility, and offer more flexible deployment options. As a result, the market is gradually moving toward more user-centric designs that cater to diverse operational needs without adding unnecessary complexity. Key Trends and Technological Advancements Emerging developments in Europe are driving a new wave of innovation in test management tools, with increasing emphasis on intelligent automation that reduces manual intervention across testing workflows. Advanced algorithms are being introduced to prioritise test scenarios, identify gaps in coverage, and streamline execution cycles with greater precision. 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Another concern lies in maintaining the accuracy and relevance of test cases over time, particularly in environments where applications undergo frequent updates. Outdated or redundant test scenarios can lead to gaps in validation and reduced effectiveness of testing cycles. To resolve this, organisations are increasingly adopting automated maintenance mechanisms, periodic review processes, and intelligent suggestion systems that help refine test suites and keep them aligned with current application states. This approach ensures that testing efforts remain meaningful without adding unnecessary workload. Challenges also extend to user adoption and operational learning curves, especially when transitioning from traditional practices to more advanced platforms. Resistance to change and lack of familiarity can slow down implementation and limit the benefits these tools can deliver. Addressing this requires focused training initiatives, intuitive interface design, and gradual onboarding strategies that ease the transition for teams, enabling smoother adoption and more consistent utilisation across diverse operational environments in Europe. ...Read more

Redefining CRM Strategy for the European Enterprise

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The contemporary approach, powered by cloud platforms, involves building a persistent, unified profile for each customer, thereby creating a single source of truth that informs every interaction and decision across the entire organisation. Pillars of the Modern CRM Platform The transition to a platform-based approach is built upon several core pillars that collectively empower a truly customer-centric strategy. The most significant departure from the pipeline model is the platform's ability to break down internal data silos. Information from marketing, sales, and customer service departments is no longer fragmented. Instead, it is consolidated into a comprehensive, 360-degree view of the customer. This unified profile, enriched with every interaction, transaction, and service request, provides the deep understanding necessary to foster genuine loyalty. With a complete customer picture, European businesses can move beyond generic marketing blasts and deliver highly personalised experiences. Advanced segmentation and data analytics capabilities enable the tailoring of communications, product recommendations, and offers to individual preferences and behaviours. This level of personalisation makes customers feel understood and valued, significantly enhancing engagement and lifetime value. A modern cloud CRM platform acts as the central hub for managing and orchestrating a consistent customer experience across all channels. It ensures that the conversation can move fluidly from an email campaign to a social media interaction and then to a customer service call without any loss of context. This provides the seamless, frictionless journey that European consumers now demand as standard. Today’s CRM is not a standalone island. It is an open, extensible platform designed to integrate with a vast ecosystem of other business-critical applications. By connecting with enterprise resource planning (ERP), e-commerce engines, marketing automation tools, and more, the CRM becomes the core of a connected digital architecture, ensuring that customer data flows freely and informs every facet of the business. The Intelligence Layer: AI and Automation Infusing cloud CRM platforms with artificial intelligence (AI) and automation has further amplified their transformative impact. AI-driven predictive analytics can forecast sales trends, identify at-risk customers, and score leads with remarkable accuracy, allowing teams to prioritise their efforts effectively. Automation handles routine, time-consuming tasks like data entry, follow-up emails, and report generation. This liberates employees from administrative burdens, empowering them to focus on what humans do best: building rapport, solving complex problems, and creating meaningful relationships with customers. Intelligent chatbots provide 24/7 support, answering common queries instantly and escalating more complex issues to human agents, thereby improving service efficiency and customer satisfaction. Cultivating a Data-Driven, Collaborative Culture The most profound impact of the shift to a cloud CRM platform is cultural. By providing a shared, accessible source of customer insight, these platforms foster unprecedented collaboration between departments. Marketing, sales, and service teams are no longer working in isolation but are aligned around a common goal: delivering an exceptional customer experience. This shared intelligence fosters a data-driven culture where decisions are informed by concrete insights rather than intuition. Teams across the organisation can track key performance indicators, analyse customer behaviour, and adapt their strategies in real-time, creating a virtuous cycle of continuous improvement that is laser-focused on the customer's needs. The evolution from pipeline to platform marks a pivotal moment for customer relationship management in Europe. Cloud CRM has become the foundational technology for any business serious about competing based on customer experience. It is the engine that powers personalisation, the glue that binds omnichannel engagement, and the intelligence that guides strategic decision-making. As these platforms continue to evolve, incorporating more advanced AI and deeper integrations, their role as the central nervous system of the customer-centric enterprise will only become more critical, defining the future of business growth across the continent. ...Read more

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The Strategic Rise of Cloud CRM in Europe's Regulated Digital Economy

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