JUNE 2018CIOAPPLICATIONSEUROPE.COM5Transforming Businesses with Latest TechnologiesDigital Transformation of the Contact Center: High Impact Features for Maximum BenefitAndy Weir,Executive General Manager,Bankwest Technology & TransformationAmit Khanna,Head of Technology, WNS Global ServicesDigitalisation Making People Services StrongerLuigi Maria Fierro,Head of HR Strategy and Innovation, ING BankThe Collaboration Conundrum: Is Our Inner Caveman Holding Us Back in the Digital Workplace?Dr. Nicola J. Millard,Head of Customer Insight & Futures, BT22Deliver Loyalty, Create AdvocacyJason Bradshaw,Chief Customer Officer, Volkswagen Group202832How Global Brands Create Insanely Great Customer ExperiencesMark Wang,Chief Data Scientist, Alorica2516CXO INSIGHTSCXO INSIGHTSPG 14-24FEATURED SOLUTION PROVIDERSCONTENTSTOP 10
< Page 4 | Page 6 >