JUNE 2018CIOAPPLICATIONSEUROPE.COM4IN MY OPINION08COVER STORY10PGDr. Bill Ballhaus, Chairman, CEO & PresidentThree Things to know before Moving Your Contact Center to The CloudMichael Ringman,CIO,TELUS InternationalIT in a Balancing Act between Agility and Sustainable Value CreationData Driven Business Insights, Big or Small: We Like them AllMourad Ajarti,Asia Pacific CIO,L'OréalArnoud Campman, Regional CIO, FrieslandCampina Consumer Products Asia3430CIO INSIGHTSAVAYAUSHERING IN A NEW ERA OF UNIFIED COMMUNICATIONSGary E. Barnett,SVP & GM, Engagement Solutions
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