Genmar has been recognized by CIO Applications Europe Magazine as the exclusive recipient of “Top 10 Managed IT Services Companies - 2019,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “,” reflecting its broader leadership. This profile has been developed by the CIO Applications Europe research and editorial team based on insights from an interview with James Moore, General Manager.

Genmar
Congruence of Cloud and Security for IT Optimisation

James Moore, General Manager“Failing to include critical elements of security and compliance within an IT infrastructure harms business progress and negatively affects stakeholders in the long run,” begins James Moore, General Manager of Genmar. “Most security concerns can be mitigated by safeguarding sensitive information from accidental or unauthorised access, thereby allowing firms to inherently adhere to IT compliance mandates.” James’ words align with Genmar’s result-oriented approach of tailoring the best Cloud Adoption Journey for its clients in accordance with each IT infrastructure, through the phases of planning, building, and ongoing business management. By adopting Microsoft Cloud platform’s multifactor authentication or role-based control services, Genmar enhances the reliability, scalability, and security of clients’ business processes.
Backed by its 23 years of proficiency in orchestrating managed IT services, Genmar can address the diverse IT demands of clients, right from hosted solutions to security authentication, voice, data, and hardware needs.
Such holistic approach to managed services has time and again proven to boost the efficiency and agility of enterprise IT environments, promoting innovation and building trust among clients. The company assists a diverse range of businesses, including real estate and letting agencies, financial services, recruitment, legal services, accountants, and manufacturing organisations in identifying and implementing desired IT solutions. “Our 23 years of experience in managed services empowers us to devise a detailed plan for enterprise migration and timely integration of relevant services to craft a precise solution that satisfies clients’ IT requirements,” adds James.
Genmar’s holistic suite of services—ranging from managed services and onsite support to VOIP and workshop repairs—ensures that customers’ IT environments are always resilient and secure. One of the firm’s collaborations with an IT company can best demonstrate this capability. Genmar’s client was passionate about achieving a contract of a large international bank, which required it to undergo a rigorous security audit; they opted for Genmar’s services to review their documents and ensure compliance with industry regulations. The firm identified potential areas of concern and devised a detailed plan to resolve the flaws in their business practices. In addition, Genmar wrote bespoke IT policies and implemented those by modifying IT systems and services to ensure the necessary compliance prerequisites. Thanks to Genmar’s services, the client was able to secure that contract and similar opportunities in the future.
Assimilating the importance of security concerns of clients, Genmar is evolving into a managed security service provider (MSSP) to safeguard organisations from cyber-attacks and data breaches. The company also aims to defend its clients’ businesses from cyber vulnerabilities by performing stringent risk assessments and security monitoring. The company looks forward to expanding its portfolio of services by leveraging Windows Virtual Desktop in Azure and revolutionising modern business orchestration. “We continuously dedicate our efforts to running clients’ business efficiently and helping them grow beyond their organisational objectives,” concludes James.
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