Emprosoft
A Simple Solution For Cost Optimization

Amid the digital boom, telecommunications companies are striving to optimize their expenses to remain competitive. But they lack the right solution to look deeper into the nuances of telecom billing, let alone optimize it to perfection to avoid resource leakage. How can they streamline telecom spending across inventory, billing processes, contracts auditing, claims and credit control without a huge investment?

Founded in Madrid in 1985, EMPROSOFT implemented turnkey telephone pricing and billing solutions such as MAGIC FON and SIFTEL in its early days. After years of experience in offering various services to the industry,

EMPROSOFT introduced its cutting-edge telecom expense management (TEM) solution, SIFTEL WEB 3. The new solution offers accurate insights related to complex business projects and operations through its high processing capability and ergonomics. The solution combines more than 30 years of EMPROSOFT’s knowledge and experience in working on big projects.

SIFTEL WEB 3 enables telcos to achieve continuous improvement across the various phases of a project, from planning to implementation to follow-up through update. As a cloud-based management software, it helps telcos standardize formats, manage billing cycles, allocate costs and related tasks. The solution is available as a web portal with restricted access based on user profiles.

The easy-to-use UI enables authorized users to navigate the solution swiftly and find the key information on expense distribution by cost centre, manage reports and dashboards, and streamline billing management. The solution’s centralized pooling of comprehensive business information, including IP telephony, keeps the users in complete control of the operations. Users can also calculate the accurate cost based on the incoming traffic because of the intelligent network service.

EMPROSOFT enhances the efficiency of telecom expense management companies, improving the management and control processes, and making available high-level precision pricing systems capable of managing large structures with multiple call centres. EMPROSOFT’s mobile telephony management solutions and pricing management cater to all services, including Internet, data, and market demands. The company has specialized TEM services and consulting experts with a wide experience and knowledge of the needs and problems of modern companies. Taking a measured approach to cloud enablement, EMPROSOFT improves the mobility and flexibility of its clients. The company also address the needs of clients in the areas of cybersecurity.

Technology has found a new destination: cloud, and telephony is not an exception. Reports suggest that cloud telephony will grow 10 percent per year until 2025. According to data published by the Spanish National Commission on Markets and Competition (CNMC), the portability of fixed and mobile telephony remained at all-time highs in October 2020, with almost one million changes carried out. A cloud telephony communication system uses VoIP (Voice over IP) or IP telephony and is hosted in a high-security cloud environment. This modern technology facilitates the integration of tools and applications that companies use every day to achieve unified communications for enhanced communication and collaboration.

Against the backdrop of such massive industry developments, SIFTEL WEB 3’s improved functionalities in inventory and billing sources go a long way in optimizing spending. Fernando Sanz, CEO of EMPROSOFT, said, “Going forward, we want to assess ways to improve its standard APP and develop a tailored mobile application around TEM and customized services.”