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Elements.cloud has been recognized by CIO Applications Europe Magazine as the exclusive recipient of “Top 10 Salesforce Solution Companies - 2020,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “,” reflecting its broader leadership. This profile has been developed by the CIO Applications Europe research and editorial team based on insights from an interview with Ian Gotts, Co-Founder & CEO.

Elements.cloud

Elements.cloud
Getting from Chaos to Control

Follow Elements.cloud on :

Ian Gotts, Co-Founder & CEO, Elements.cloud Ian Gotts, Co-Founder & CEO
The phrase “Salesforce@scale Dilemma” was coined by Forrester, the industry analysts. Internal success in an organization breeds demand for more and more. The complexity of scale then crushes Salesforce’s responsiveness. As Salesforce use grows, innovation slows and flexibility evaporates. Why? Every app change risks breaking one of hundreds of data and process customizations, integration links, and third-party add-ons. The Salesforce@ scale dilemma is a challenge for customers to overcome, not an inevitable outcome of a Salesforce implementation.

What Admins and Consultants have been searching for is a simple, easily implemented and repeatable approach for clean up and documentation. It also needs to work for new builds, no matter the size or complexity of Org. And it must be sustainable as the Org evolves.

Enter Elements.cloud.

The Elements.cloud founders (Ian Gotts, CEO, Adrian King, COO and CTO, and Richard Parker, Chief Customer Officer) are serial entrepreneurs who have been together 20 years. After the success of their last company which was acquired in 2011, they were not willing to hang up their boots but instead decided to focus on supporting the Salesforce ecosystem. They have built a team over the four years has created Elements. Designed to support Admins and consultants to deliver Salesforce projects more effectively, it needed to have enterprise scalability and security built-in and be architected to work with the most complex organisations with multiple Salesforce implementations.
But it also needed to fit seamlessly into Salesforce Setup rather than be seen as an external 3rd party tool. The success of Elements shows they have hit the bullseye.

One of our customers put it best ‘It is as if Salesforce Setup got a huge upgrade

Firstly, it analyses the entire Salesforce Org configuration meta data to pinpoint areas for clean up. But it also highlights the implications of deleting any meta data. Before Elements , this has been almost impossible to do with confidence. Elements is also central source of all documentation and collaboration for end users, business analysts, development teams, and auditors. Finally, it can drive effective user adoption by extending the Salesforce help with training content such as notes, videos, PDFs, and webpages as in-app, pop-up help for any object and field. Admins can respond to user feedback by quickly updating training content which reinforces the adoption cycle.

Rapid Results and Chaos to Control

An organization with no clear documentation of what and why it has been configured makes the whole clean up process a daunting, lengthy task. The question that every Admin asks is “How do I get some quick wins?” Elements has got a quick fix with its book, RAPID RESULTS. “We wanted to enable Admins to get tangible user adoption results in under an hour. The book sets out a simple, practical, and achievable approach to cleaning up page layouts and providing more useful in-app help,” explains Gotts.

For those embarking on a more comprehensive clean up exercise, the team have written a book, CHAOS to CONTROL. From migrating to lightning, running a clean-up project, building integrations to external apps, to implementing new functionality, the book provides a simple How, Why, Why approach. “We recognize that getting started is the most difficult step. So our approach enables the clean-up exercise to be delivered in manageable, bite-sized chunks. These are driven around operational areas, such as “the lifecycle of an opportunity,” explains Gotts.

Future-Proof Roadmap

Elements has gained huge traction in the Salesforce market. But it is running on AWS and is therefore not limited to the Salesforce ecosystem. It is able to support the business process mapping and documentation of other applications such as Microsoft Dynamics, Workday, ServiceMax, SAP and Oracle. “We have built an app that the CIO can rely on to understand their entire application landscape from a business process, configuration and integration perspective. That is hugely exciting and a massive opportunity,” asserts Gotts.

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Top 10 Salesforce Solution Companies - 2020

Elements.cloud Info

Company
Elements.cloud

Headquarters
San Francisco, California

Management
Ian Gotts, Co-Founder & CEO

Description
The company coordinates the development and reuse of all documentation around the lifecycle and provides critical metadata impact assessments to accelerate decision making. Easily pinpoint how to clean up your Org and make changes with confidence. Get back the agility that Salesforce originally gave you. Build easily adopted and maintained documentation. Eliminate those miscommunications around users needs. Sync your entire Org meta data into an easily navigated tree structure and get a view you’ve never seen before. Use the Org Analytics to quickly understand what can be deleted to clean up your Org and the current state of the documentation

ON THE DECK

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