eDiversa Group
EDOCS EXPERTS

The co-existence of the various standards in place may hinder the widespread expansion of electronic invoicing solutions. Likewise, the diversity of legal regulations in the countries of the European Union forces service providers to address specific and concrete developments for each one of them. In this sense, it is essential to define a global framework, both in terms of legal regulations and at a technical level, which is committed to interoperability and using a single standard format. Barcelona-based eDiversa Group is wholeheartedly committed and ready to adopt this requirement quickly and successfully.

eDiversa Group is a comprehensive provider of document exchange and management solutions, with an absolute focus on full customer satisfaction and a clear international vocation. The company provides solutions adaptable to any enterprise, regardless of size, sector of activity, or geographical location. From manual solutions for small and medium-sized companies to solutions integrated with ERPs that work in an automated and unassisted way to manage large volumes of documents. “Together with our desire to promote interoperability and the use of all existing international standards, position us as the right supplier to meet any need,” states Jaume Escandell, Chief Commercial Officer of eDiversa Group.

For instance, one of the critical projects in the history of eDiversa Group was implementing the electronic document exchange system at the Institut Català de la Salut (Catalonia’s public health service). This project involved replacing manual processes in the relationship between public hospitals and their suppliers with an automated and electronic system. The document flow ranged from the purchase order to the invoice, passing through the different logistical documents such as the dispatch notice or the confirmation of receipt of goods. To implement this project, eDiversa Group developed new platforms and processes that adapted to the diverse typology of suppliers, from small local companies to large pharmaceutical multinationals and manufacturers of medical equipment. This project was a turning point in eDiversa Group’s trajectory, helping it grow and consolidate its position as a reference supplier in this sector.

Keeping in mind that eDiversa Group’s competitors are large multinational companies well established in the market, the company has adopted a strategy oriented to complete customer satisfaction, both by developing technological solutions that are easy to implement and use and by defining a modular pricing policy that is affordable for any company profile, based on flat rates and the “pay-per-use” concept. The firm’s policy of alliances and partnerships has also benefited enormously in consolidating its presence in the market. “We believe in long-lasting relationships with our customers and suppliers, built on respect, sincerity and honesty,” asserts Escandell.

Currently, eDiversa Group’s technological infrastructure already has more than 40 interconnections with other service operators, public administrations, and sectorial platforms both nationally and internationally. In the past few years, eDiversa Group has been consolidating its presence in the market to position itself as one of the leaders in Spain as a comprehensive provider of solutions for the electronic exchange of documents. Forging ahead, the company’s objective is to consolidate its position in the EDI market as a precise and reliable alternative to its competitors and grow in the e-Invoice market, implementing comprehensive solutions that resolve the complexities of companies’ administrative management. Internationalisation will be a critical factor in the growth process. To take advantage of this situation, in eDiversa Group has focused in developing solutions adapted to each region and promoting interoperability with other operators and standards present in other countries.