DEMICON
Future-Proof IT Operations With DEMICON

The "Agile Manifesto" gave birth to modernday project management methodologies leveraged by companies on a global scale, reducing overall project delivery times alongside operational costs. Atlassian, with its tools such as Jira, Confluence, and Trello, is bringing forth scalable efficiency and increased productivity. However, implementing the platform and its broad ecosystem of collaborative solutions in a diversified organization can be a daunting task. Placing focus on the holistic optimization of business processes, seamless collaboration and continuous output, DEMICON helps companies become future-ready by combining its technical expertise with Atlassian tools to integrate business processes.

DEMICON is founded in 2008 and has its roots in the R&D of automated manufacturing processes in the automotive industry—ventured toward the IT consultancy and collaboration space, forming a partnership with Atlassian in 2015. Since then, DEMICON has gained expertise in custom software development, cloud engineering and infrastructure, and DevOps. The firm’s methodological proficiencies enable it to deploy custommade IT operations that suit the varying requirements of each client.

“Our operations are centered around the customer. We place immense value in running the project and working with clients efficiently,” says Philipp Batman, Founder and CEO of the firm. DEMICON conducts a thorough analysis of a customer’s organizational structure, as well as its project management processes.

It then redesigns the existing architecture and employs additional tools from Atlassian to streamline their IT workflows. Tools such as Jira, combined with process management applications, accelerate IT development processes that effectuate faster feedback and shorter release cycles, increasing productivity.

The integration of tools and thirdparty applications into one platform for over 1,000 employees is, undeniably, a tedious and complex task. DEMICON’s team of highly-motivated enterprise architects and software engineers address the issue and work toward simplifying the migration to the cloud, while setting up its solutions. The company helps clients better acquaint themselves with the Atlassian ecosystem to get the most out of DevOps and agile methodologies via effective IT Service Management (ITSM) practices. The platform is customized to suit every client’s requirements, along with the prerequisites of the market. The firm adheres to compliance and regulations requirements while developing solutions for automobile manufacturers, where it also integrates Atlassian products.

DEMICON’s IT capabilities were showcased in one of its collaborations with Mercedes Benz. DEMICON built a system that consolidated various fragmented processes and the corresponding documents, migrating them into a digital platform that offers a full overview of the business process. The easy to manage system provided accurate visualisation of the processes. The future-proof system ensured that standards are at their highest and guaranteed. As a result, DEMICON delivered a digital solution using Jira and Confluence for Mercedes Benz that provides transparent information when needed, prevents blockers across all departments, is secure, future-proof and crucially, brings peace of mind to those responsible for the task.

Applying its comprehensive know how of Atlassian and Jira, DEMICON incorporates its clients' requirements to the letter. The company also installed a project management office (PMO) to create a fixed point of contact for clients to further enhance the customer experience. The firm, with its streamlined project management processes makes it simpler for clients to understand the nuances of Atlassian tools. Moving forward, DEMICON intends to continue delivering robust IT services that emphasize strategic thinking, with a people-first approach.