BrightKnight
Cognitive Automation Facilitating RPA

The concept of automation has emerged out of the need for diverting monotonous and strenuous workload to make the human workforce more capable and efficient. Today, in the enterprise sphere, the term RPA continues to gain currency for offering improved operational agility and ensuring the reduction of time and cost. But, proper implementation of RPA demands the adequate understanding of its boundaries and loopholes; otherwise, the tendency of flowing with the hype may lead companies to the dank alley of loss. With a specialized focus in RPA, BrightKnight has gained comprehensive cognizance of the constraints pertaining to the process and provides well-defined governance towards its adoption. “RPA will never replace IT, but it is a good companion. By pinpointing this to our customer, we make a difference. The constantly evolving technology and requirements of customers put immense pressure on IT to have backend stability and technological improvements”, says Vincent Cardon, Director.

Maintaining an open culture and making a considerable investment in market analysis, BrightKnight keeps itself flexible in tune to innovations. Vincent mentions, “our company chooses to work with different specific technological solutions instead of a ‘one solution fits all’ model. In addition, this enables us to roll out the most economically exciting solution based on business requirements.”

The significant increase of unstructured data sets, including letters, e-mails, and invoices is a real problem that today’s enterprises are facing. Previously, companies were habituated with structured or internal data that could easily be handled through a traditional system. But, squeezing out relevant information out of this unstructured data set is beyond the scope of legacy systems; therefore, even today, enterprises depend on manual process.

At this juncture, narrowing down the focus to innovation, BrightKnight brings forth cognitive automation amalgamating various intelligent techniques such as natural language processing (NLP) and optical character recognition (OCR) with RPA. As an integral part of such a unique offering, the company ensures proactive maintenance of the whole system to make it more efficient. In RPA projects, benefit tracking holds immense importance, but it is often overlooked. Unlike other players, BrightKnight has a specific focus on it to understand and solve an underperformance issue quickly through necessary changes. Therefore, guiding customers across the paths of digital transformation and helping in grafting RPA immediately, the company makes the whole journey toward automation easier. With all such distinctive approaches, bringing value by encouraging creativity enables the company to achieve the desired competitive edge.

BrightKnight’s robust approach is well exemplified through the success story of a client. An international payroll and HR supplier, SD Worx opted for digital transformation, and they provided the company with a timeframe of three years to realize global implementation. BrightKnight was able to draw a phased implementation plan and a global Center of Excellence. Along with this, two significant accomplishments include the formation of an internal offshore development team and selection and installation of proper infrastructure. Ultimately, SD Worx became able to walk across their planned roadmap, and today, the company is almost independent in their RPA journey.

To add many such compelling instances under their sleeve, BrightKnight has envisioned a strategic roadmap which largely relies on delivering the right solution at the right moment. Through their ‘short but intensive experience’, the company has acquired a well-built understanding of customers’ pain points, and the future solutions will be driven toward solving those problems in a more streamlined manner.