Amadeus IT Group [BME: AMS]
Powering Global Travel through Technology

Amadeus IT Group (BME: AMS) has been a cornerstone of innovation in the global travel industry for nearly four decades. As a leading travel technology company, it connects travel providers, sellers, and consumers through robust digital solutions designed to streamline operations, personalise services, and enable seamless, end-to-end journeys. From booking a flight to checking in at a hotel or navigating through an airport, the company’s technology seamlessly integrates into every stage of the traveller’s experience.

Founded in 1987 and headquartered in Madrid, Spain, Amadeus has steadily grown into a trusted global partner for airlines, airports, hotels, travel agencies, rail companies, and other mobility providers. Its reach is vast, supporting over 1.9 billion passenger journeys annually, and its technology underpins the operations of more than 500 airlines, 300 hotel chains, 100+ airport ground handlers, and a growing number of railway and mobility platforms worldwide.

Amadeus plays a central role in the travel ecosystem, building the systems that power reservations, ticketing, inventory management, pricing, departure control, and more. Its open, modular architecture provides scalability and agility, helping businesses of all sizes respond quickly to changing traveller demands, regulatory requirements and operational challenges. By integrating cloud computing, artificial intelligence (AI), and real-time analytics, Amadeus delivers intelligent, data-driven tools that enhance decision-making and improve the end-user experience.

“Our mission is to make travel better for everyone, everywhere by connecting the entire ecosystem through trusted, intelligent technology,” says Luis Maroto, President and CEO of Amadeus IT Group.

The company’s services span two key business areas: air travel, hospitality, and other solutions. The company provides mission-critical software for airline passenger services, revenue management, flight operations, disruption management, and merchandising in the air segment.

It’s Altea and Navitaire platforms are used by carriers ranging from full-service global airlines to low-cost regional players, giving each the tools to serve passengers efficiently and drive profitability.

Amadeus offers cloud-native property management, central reservation, sales and catering, and business intelligence solutions designed to improve guest satisfaction and hotel performance in hospitality. The company’s platforms allow hotels and chains to deliver personalised guest experiences, optimise distribution, and maximise revenue across all channels.

Amadeus is also a key player in travel distribution, operating one of the world's largest Global Distribution Systems (GDS). Its GDS connects travel sellers to a vast inventory of flights, hotels, car rentals, rail options, and destination services. This centralised, real-time system allows travel agencies both online and offline to offer accurate, dynamic, and bookable content to travellers at the moment of search.

In recent years, Amadeus has made significant strides toward enabling a more sustainable and inclusive travel industry. The company collaborates with customers to reduce environmental impact through operational efficiencies, digitalisation, and more innovative travel planning. It also invests in green data centres, sustainable aviation initiatives, and corporate social responsibility programmes focused on education and digital inclusion.

Beyond technology, Amadeus fosters deep partnerships across the public and private sectors to drive industry progress. The company works closely with IATA, airports, tourism boards, and governments to co-develop strategies that promote smarter mobility and traveller-centric innovation. Its commitment to long-term R&D investment, over 16 per cent of its revenue, is consistently reinvested in product development, ensuring that Amadeus remains at the forefront of the industry’s digital transformation.

The company’s recent innovations include biometric boarding solutions, AI-powered customer service tools, and next-generation retailing capabilities through NDC (New Distribution Capability). These advancements reflect Amadeus’ vision for a connected future where technology anticipates needs, reduces friction, and elevates the travel experience.

As a publicly traded company on the Bolsa de Madrid, Amadeus maintains a strong financial track record and a global workforce of more than 18,000 professionals. It operates in over 190 markets with regional offices, innovation labs, and customer support centres worldwide.

With a clear mission, an innovative mindset, and a collaborative spirit, Amadeus continues to shape the travel industry’s future. Its technology doesn’t just support travel, it redefines it.