3CiME Technology
Iaas and Security as a Service Experts

At the beginning of IT, all organisations raced to get ICT skills in-house. Then the complexity increased, and slowly system integrators were born that put together the different vendors making them work and collaborate. Today, organisations have to focus equally on the security of their IT systems and data. Security has become increasingly complex, and no one organisation can manage security internally, however important or big they may be. Cyber-attacks of recent months have shown that investments in security products have not paid off. These are often underutilised or misconfigured, which leaves the door open for hackers to scout for weak infrastructure. The only solution is to rely on a team of experts to manage security on their behalf. This is where the expertise of 3CiME Technology comes to play. As data storage and security experts, 3CiME Technology provides Security as a Service, IaaS, and Managed Infrastructure as a Service.

When 3CiME Technology was born in 2008, security was a fraction of organisations’ IT budgets. But knowing the world of the internet, the company realised the importance of the data market and pushed for security solutions. “We tried to make our customers understand that security was a ‘multi-faceted’ field, not something for which a vendor product was sufficient,” says Giuseppe Mazzoli, CEO, 3CiME Technology. Adding to that, the introduction of various privacy laws up to GDPR has only validated 3CiME Technology’s multi-faceted approach, ranging from legal to wide-ranging IT experts. 3CiME Technology’s services cover everything from pre-audit legal advice, to actual audits, to DPO roles, to DPO technical support, to providing datasecurity services at those organisations where it does not have legal assignment roles.

The key element of 3CiME Technology’s data storage and data security offering is its IaaS and Security as a Service.

The company’s IaaS solution handles the ordinary and extraordinary management of servers, storage, backups and more and helps clients stay focused on their core business. To deliver exceptional security services, 3CiME Technology takes a human approach to customer/supplier relations. “Our approach to work is always the same: ‘we’ll remember people, not business. ’Every product has merits and demerits: it’s the people, women and men, who make it work at its best,” says Mazzoli.

With 3CiME Technology, customers have a direct relationship with technicians and salespeople rather than going through a call centre! This is the limitation of large organisations and something that differentiates 3CiME Technology as they base everything on human relationship. “In fact, the home page of our website never talks about technology, but about people and values. This is the difference with all our competitors,” says Mazzoli.

In addition, all of the 3CiME Technology’s services are flat rate without any hidden or surprise charges with an unlimited number of interventions. “This creates a win-win relationship whereby the client is assured of costs and can measure our level of service,” says Mazzoli. The company have every interest in preventing rather than chasing problems: this increases our margins and gives us resources to invest further.

Mazzoli cites the success story of Liu Jo, a world-renowned fashion brand with hundreds of stores on the streets of the most famous cities. Now, Liu Jo is just the classic example of a customer who does business on software, and for whom the infrastructure “has to go”. They ordered SOC service from 3CiME Technology to monitor their enterprise security. This doesn’t mean that they will never be attacked, but it does mean they can focus on their core business knowing there is someone managing one aspect of security, that of servers and endpoints, for them.
"Our approach to work is always the same: ‘we’ll remember people, not business. ’Every product has merits and demerits: it’s the people, women and men, who make it work at its best"
In another instance of Univergomma, one of the largest and most important tire distributors in Italy. After an unsuccessful attempt to implement a technology for the management and business continuity of their information management system, the client approached 3CiME Technology. “We have changed the scenario completely as the client no longer has a product vendor, but a data center infrastructure management provider. The customer pays for a service and values it for what they receive, with no surprises. Infrastructure management in the IaaS model, secures data, and makes it a key piece of business productivity,” says Mazzoli.

The company wants to grow in both its expertise and workforce. In fact, 3CiME Technology has recently partnered with NT Nuove Tecnologie, a company with complementary solutions to those of 3CiME Technology. Located in Udine they have 25 years of strong know how on vertical desktop virtualization solutions, storage systems and networking with worldwide installations. This partnership will bring a group of around 40 employees at the service of its customers, with a total turnover of over 6 million Euros. With the alliance, we bring a guarantee of expanded skills and quality and quantity of services provided, says Mazzoli.