OCTOBER 2019CIOAPPLICATIONSEUROPE.COM4ContentsMairit Hollstén-Väinölä, VP Customer Support, Global Services, NokiaIs Intelligence Artificial if it Helps Build Better Customer Relations?CIO INSIGHTS23John Sadowski, Executive Vice President & CIO, Sandy Spring Bank [NASDAQ:SASR]19Ganesh V. Iyer, GLOBAL CIO & MANAGING DIRECTOR, NIO U.S.5 Emerging Tech Trends for CIOs in 2019: A Strategic PerspectiveAn ideal Gateway to Bring Brands Closer to the CustomersIN MY OPINION0812COVER STORYTHE GATEWAY TO SUPERIOR CUSTOMER EXPERIENCEMikkel Svane, CEO & Founder
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