OCTOBER 2019CIOAPPLICATIONSEUROPE.COM 19of every JFORCE solution. Over the years, JFORCE has observed closely the challenges faced by organisations in changing and governing their business processes. For example, an insurance organisation might try to alter a business process to reduce costs, only to discover that halfway through the transition, it needs to re-shift its focus on increasing revenue. In such a climate, enterprises must possess the needed agility to shift their goals and accordingly align with changing business objectives. Otherwise, they face the risk of eventually losing their budget or a client contract. JFORCE specialises in such sticky situations by constructing an agile environment for its clients. "As technologies progress, enterprises want to embrace them and implement changes in their processes. However, with too many projects in the pipeline, they take too long to implement process changes. By partnering with IBM, we help big insurance companies become agile, own their information and processes, and change as and when required," says Umit Sile, Business Development Director of JFORCE. The benefits of such an agile environment can't be understated. JFORCE's clients are able to project the future better and formulate their business rules based on their specific operations. Sile elaborates, "Through innovation in business automation, we optimise a client's processes so they can improve their day-to-day decision-making and remain ahead of the curve."The Flagship Product JFORCE optimises business processes through its flagship product titled the JSure Health Insurance Automation platform which helps JFORCE's clients with critical business tasks such as executing policy rules, automating underwriting, managing policy risks, identifying anomalies, and abuse in claims spending. "Our product portfolio extends with underwriting risk management, dynamic pricing, agency production estimation, and sales quota distribution," adds Sile. The IBM solution provider also offers JFORCE Finance--which allows businesses to easily manage their internal financial transactions and monitor their portfolios, and JFORCE Pharmacy, a web-based application that provides automation of drug provision processes in health insurance policies. There is no shortage of real-life examples that exemplify the effectiveness of JFORCE's turnkey solutions, which include hardware, installation, development, operations, and maintenance. JFORCE's journey to the pinnacle of the industry has been shaped by its ability to successfully automate the healthcare insurance business for the likes of Allianz Insurance and Anadolu Insurance, the leading insurance company in Turkey. "Allianz is saving more than $150,000 per month and has reduced its number of medical agents from 150 to 30, thanks to our JRules Health Insurance Automation platform," reveals Sile.That's not all. Allianz's leakage rate has dropped from 7 percent to 4 percent, and the insurance powerhouse can now create new products faster than its competitors in the marketplace. Sile adds, "We are processing over five million claim files per month (for them)." JFORCE is able to cater to the business automation needs of Fortune 500 companies despite being an SMB comprising of a little over 50 employees. Impressively, JFORCE completes the successful deployment of its solutions in record time. For example, JFORCE changed life for Turkey's Eximbank by delivering a core banking project (based on IBM Business Process Manager) within just two years despite working with a team of 20 professionals. Also, JFORCE initiated a core insurance project for TARSIM (Turkish Agricultural insurance provider) within a record timeframe of six months and delivered another turnkey healthcare project for Anadolu Insurance nine times quicker than the average time taken by market vendors. "Our success is largely due to our family-type atmosphere where every employee embraces the key values of honesty, dedication, and hard work," says Sile. Another noteworthy customer success story involves JFORCE's involvement in the Fibabanka Dynamic Pricing Project. During this project, JFORCE helped the bank transfer all the price and rate calculations to database tables--to Decision Engine--that can now be updated by the use of business units. The bank doesn't have to rely on IT support anymore. Also, the unique Decision Engine supports infinite parameters for pricing and rates. "Thanks to this acquired agile structure, hourly price changes can now be made in seconds. This way, financial losses are reduced, and a dynamic working environment is provided, explains Sile. Also, regulatory changes can be handled more easily. Sile adds, "A special development needed for exceptional customers and the management of exceptional customers has become more transparent now."Trusted IBM Partner: Walking Along the Same LineThe combination of strong work culture, domain expertise, and value-added solutions has been imperative to JFORCE's success. However, the Baturalp Salam, R&D Director
< Page 9 | Page 11 >