OCTOBER 2019CIOAPPLICATIONSEUROPE.COM 195 EMERGING TECH TRENDS FOR CIOS IN 2019: A STRATEGIC PERSPECTIVEn today's technology industry, CIOs face challenges like never before: a constantly evolving product landscape, changing customer demands, and economic volatility. These challenges make it increasingly difficult to plan for the future and execute launches. In order to successfully maneuver these changes and lead companies to success, technology execs can't just be tech savvy ­ they need to think about their business holistically, recognizing the shifting marketplace and the ways in which various technologies can support the bottom line. Understanding the dynamic business landscape, as well as emerging trends in the space, is equal parts art and science. Let's walk through the five trends that will help elevate and optimize your approach as CIO in the upcoming year. Autonomy of ThingsThis year will kick off a shift from "Internet of Things" to "Autonomy of Things." While interconnectivity continues to be an important factor for technology, artificial intelligence (AI) and automation will take the front seat in the development process. According to Gartner, by 2020, at least 40 percent of new app development projects will have AI developers on the team as there's a clear shift from the Digital Age to Connected Age and now onto the Data Age. To prepare for this shift, CIOs should begin sourcing and training top AI talent now. Organizations won't just need to be competitive in their suite of products, they'll need to be competitive employers as well. By determining what attracts AI talent, and proactively hiring the right people this year, companies will find themselves ahead of the pack. We spent last two plus decades in connecting people so now the next two decades to be spent connecting things.Immersive experiencesWhen it comes to the consumer experience, we'll see companies make a marked a shift toward digital experience, rather than digital functionality. Personal tech is a growing, crowded space ­ in order for companies to differentiate themselves, and retain customers, they'll need to provide cross-platform, personalized experiences. In order to get ahead of the trend, CIOs should examine their current suite of products and develop creative methods for amplifying their digital customer experiences. Digital Assistants are going into everything, making their support tables takes which is shifting consumer behavior. Voice is becoming the defacto interface on everything.Market-specific focusIn order to stay ahead of market changes, companies need to listen to real-time feedback from their users. CIOs should CIOinsightsGANESH V. IYER, GLOBAL CIO & MANAGING DIRECTOR, NIO U.S.IBy determining what attracts AI talent, and proactively hiring the right people this year, companies will find themselves ahead of the pack
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