ContentsCIO INSIGHTS26Dan Ault, CIO & Assistant Town Manager, Town of CaryUsing CRM to Poke Holes in Silos Improving Citizen Service from the Inside Out25Martin Stegner, CIO, NOVUM HospitalityHow Cloud Systems are Impacting Business Environments251210 - 11I n f o c u sCover StoryBRAINPULLLEVERAGING SALESFORCE CRM FOR MARKETING LIKE NEVER BEFOREClaudio Matarrese, Vice-President & Strategist of Brainpull
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