NOVEMBER 2021CIOAPPLICATIONSEUROPE.COM 19Bringing in End-to-End Transparency for FrontSafeFrontSafe is a very successful backup-as-a-service provider based in Denmark. FrontSafe runs public, private, and hybrid cloud data protection services for thousands of businesses and secures the backups of tens of thousands of client machines. The combination of IBM Spectrum Protect and the Cloutility software allows FrontSafe to protect and manage petabytes of data efficiently and to automate as many processes as possible. "Cloutility caters to the sales team, support teams, and the netops teams on a single portal. It makes streamlining of operations and communication a lot much easier for us," says Reda Al-Karbalaie, Partner Manager at FrontSafe A/S. Al-Karbalaie further cites that it's really hard to explain to customers while providing backup as a service. "But Cloutility is making the end-to-end process very transparent for our clients," he remarks. as a discrete product within a new company ­ Auwau. Five years later, built from best practices of the domain, Cloutility is still breaking new grounds to deliver cutting-edge data protection as a service. The platform currently consists of a set of automated services, a RESTful API, and a single-page web application, enabling both MSPs and enterprises to offer or distribute Spectrum Protect infrastructure to end-customers or end-users seamlessly. Cloutility is the go-to platform today to get all the functionality and tools for implementing or distributing IBM Spectrum Protect infrastructure as a public, private, or hybrid cloud service. It is indeed like a key that can open a window of cloud utilities for enterprises and MSPs vying to leverage the powerful data protection competencies of IBM Spectrum Protect and IBM Spectrum Protect Plus. "Cloutility has always kept evolving to remain a modern solution that can cater to modern customer requirements, standardising and automating every business process around delivering enterprise-class data protection as a service," asserts Thomas Bak, CEO of Auwau.Unlocking the Cloud Utilities for Data Protection with CloutilityThe backbone of Cloutility is a really potent multi-tenancy model that allows the grouping of any organisational structure, be it of an MSP's or enterprise's. For instance, say an MSP has a network of resellers, and they were added to Cloutility. Now, each of these resellers can also add their end customers to this software. But that's not all! Each of the end customers can further add their regions, and each region can add their multiple departments along with their various server groups. For each of these tenants, Cloutility provides a diverse range of features, including plug-and-play functionalities, self-service administration, daily backup reporting, billing automation, and much more.Similarly, enterprises leverage this multi-tenancy model to deliver hybrid and private cloud services within them. Enterprises can consolidate their backup infrastructure with Cloutility. At the same time, they can also segregate the different departments and business units that shouldn't have visibility into each other's data, thus enhancing the confidentiality, integrity, and right availability of data
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