JUNE 2019CIOAPPLICATIONSEUROPE.COM8teve Jobs had awise mantra ­ focus and simplicity. "Simple can be harder than complex: you have to work hard to get your thinking clean to make it simple."The mission of my global team of Healthcare Business Process Architects (BPAs) was to guide the business through the transformation of implementing the latest "state-of-the-art" SAP HANA technology. Our keys to unlocking the business value were:· SIMPLIFYING the processes, respecting compliance and financial guidelines;· AGILITY by empowering users with an intuitive way of working and business insights;· STANDARDIZATION in connecting Healthcare globally with a common way of operating.Our LEAN (code name for the project) global template needed intuitive, simplified, standardized processes to compel the Key Users to move away from their bespoke, customised `as-is' processes. Often, they are so busy working a certain way, they never think to question why.A big transformation program does not necessarily flourish with the first deployment, as the real value from standardization comes with more countries in the system. One of our first deployments felt the LEAN template did not bring them an advantage over their old local customised system. Yes, we had implemented simplified processes, but the business benefits were difficult to quantify. Furthermore, the deployment itself was a painful journey for the team.This provided a stimulus to rethink our approach. Business Process Architects with their technical colleagues looked long and hard at the lessons learned from our local Key Users and concluded for SAS to be successful we needed to:Keys to the next frontier of ERP implementation: Simplification, Agility, and Standardization (SAS)SDavid WillsDAVID WILLS, DIRECTOR GLOBAL ERP PROJECTS, MERCKIN MYOPINION
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