FEBRUARY 2020CIOAPPLICATIONSEUROPE.COM8IN MYOPINIONIn the Middle of the Revolution— Digitalisation in Facility Managementn the beginning, there was the search for existential protection. Humans looked for shelter in caves, huts, castles and houses to escape serious dangers such as weather and animals. Today, facilities serve a wider variety of purposes. They are used for housing, trade, commerce, manufacturing, education and medical facilities etc. This importance of the use paired with the knowledge that the total costs of a real estate are divided into 20-30 percent investment and 70-80 percent use costs, requires a special management.Facility Management therefore, aims to consider the entire life cycle of real estate and to ensure its optimal use. It starts directly after the decision for a real estate investment and entails the planning, construction, commissioning and use phase to the demolition. Consequently, Facility Management is not only affected by the digital level of the real estate itself, but also by the digital working methods/systems within the construction planning/processing and later use phase.Smart Buildings and ServicesThere's a lot going on currently in the industry. Smart Buildings and Services are no longer just vocabulary but reality. What used to be regarded as science fiction is already being used and implemented extensively in the Anglo-Saxon and Scandinavian countries. So buildings can now be easily controlled by users themselves and in real time. Ventilation, lighting or heating can be adjusted via app or voice control, and FM services such as housekeeping, cleaning, catering, room booking and visitor registration etc. can be ordered the same way. Many services, such as cleaning, are already provided by robots. Maintenance is simplified by the installation of additional sensors ISABINE BECK, HEAD FACILITY SERVICES, CSL BEHRINGSabine Beck
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