DECEMBER 2018CIOAPPLICATIONSEUROPE.COM4CIO Strategy: To Improve Employee Engagement, Buy CupcakesManik Narayan Saha, Regional CIO, SAP Asia Pacific and Japan1929Customer by Design ­ The centre of everything!Andrew Crabb, CIO, TR GroupCIO INSIGHTSCOVER STORY10PGCONTE NTSP R IO R I T IZ IN G CUSTOMER EXPERIENCEMEDALLIABorge Hald,Co-Founder & CEO
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