AUGUST 2020CIOAPPLICATIONSEUROPE.COM6EditorialA Cohesive IoT Strategy for Field ServicesA field service solution and service possesses the capability to put business owners back in control--integrating all work orders, material usage, and invoicing into one secure system. Contrastingly, outdated paper processes create more work for the office staff, but they are responsible for errors and mistakes that occur with manual processes. Tech-savvy companies also realize that by reducing administrative time spent on back-office functions, they can move staff into supportive roles that will generate more revenue. The bottom line is that implementing field service solutions and services will enable businesses to reach the mentioned targets, and bring benefits to various roles within a service organization. Once the products are installed on a customer premise, field service organizations can play an exciting part in the success of that company. Thus, organizations seeking to cut costs and increasing productivity commonly turn to Field Service solutions and services to help them achieve their goals. By reducing on-site labor costs and spare parts and logistics costs to leveraging the right people for the job, there are several dials that one can turn to streamline their operation and work smarter, leading to increased customer satisfaction and retention, and profits.Thankfully, the right solution and service will come with several modules to optimize the work of the dispatcher/scheduler, thus contributing to increased customer satisfaction. To help organizations, CIOApplications Europe editorial team has cherry-picked some of the most exceptional Field Service Solutions and Services, you should be looking up to in 2020.Let us know your thoughts!Royce D'Souza Managing Editoreditor@cioapplicationseurope.comEditorial StaffBen Jackson Ezra BenjaminJames SmithCalvin JamesSenior WritersLeah JaneClara MathewJoe PhillipSalesJennifer.Sjennifer.s@cioapplicationseurope.com 510.996.5125Graphics & ArtRonald Donovan*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffContact Us:Phone: 510.996.5125Email:sales@cioapplicationseurope.comeditor@cioapplicationseurope.commarketing@cioapplicationseurope.comAUGUST - 10 - 2020, Vol 04 - Issue - 22 (ISSN 2644-2531)Published by ValleyMedia, Inc.To subscribe to CIO Applications EuropeVisit www.cioapplicationseurope.com Copyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Royce D'SouzaManaging EditorRoyce D'Souza
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