APRIL 2020CIOAPPLICATIONSEUROPE.COM5CIO INSIGHTS10 I n f o c u sDouglas Duncan,CIO,Columbia Insurance GroupPatrick Quinn,CIO,Acuity Brands LightingFlorian Roth,CIO,SAP SE [ETR: SAP]Service Management in the Age of DigitizationDiligent IT Adoption for Maximum GainThe Road Towards the Intelligent Enterprise30David Ellis,Vice President, Security and Mobility,Tech DataTari Dogra,Head of Division, IT Service Management,St. James's Place Wealth ManagementGuiding Businesses Through The Business of DigitalisationCustomer Satisfaction Surveys ­ Good Practices2428242126LAST WORDCXO INSIGHTS
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