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Experiences with Robotic Process Automation - from Getting started to Keeping going

Experiences with Robotic Process Automation - from Getting started to Keeping going

Jonathan Kidd, Head of digital operations & robotics, Bank of Ireland

Infotjenester: Simplifying Human Resource Management

Infotjenester: Simplifying Human Resource Management

Thorfinn Hansen, CEO and Øistein Heier, Corporate Developer,Infotjenester

The Growing Workforce Management Solutions Market

The Growing Workforce Management Solutions Market

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HR

Performance Management

Three Things to know before Moving Your Contact Center to The Cloud

Three Things to know before Moving Your Contact Center to The Cloud

Michael Ringman, CIO, TELUS International

LogObject: End-to-End Dynamic Field Service Management

LogObject: End-to-End Dynamic Field...

Albert Schoeppl, Head of Sales and Marketing,LogObject

ClickSoftware: Powering the End-to-End Service Journey

ClickSoftware: Powering the End-to-End...

Mark Cattini, CEO,ClickSoftware

The role of Blockchain in the HR industry

The role of Blockchain in the HR industry

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HR

Startups

Building a Field Fulfillment Business: Keys to Success

Building a Field Fulfillment Business:...

Zach Mcguire, President, Mastec Advanced Technologies

What's New in the European Data Analytics Market?

What's New in the European Data Analytics Market?

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Financial

Fraud

6 Technologies for CIOs to Revamp Contact Centre Operations

6 Technologies for CIOs to Revamp Contact Centre Operations

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Customer Experience

HR

AI and RPA: A Threat or an Opportunity for the IT Managed Services industry?

AI and RPA: A Threat or an Opportunity for the IT Managed Services industry?

Philippe Rouvrais , SVP Global Head of Delivery and Solutions Modis IT Managed Services and Solutions, The Adecco Group

3 Contact Center Trends European Companies can Leverage

3 Contact Center Trends European Companies can Leverage

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Supply Chain

HR

Teams, Technology, and Trust - Pillars for Best-In-Class Contact Centres

Teams, Technology, and Trust - Pillars...

Anita Samojednik, President, Groupon International

Mediatel Data: At the Cutting-edge of Contact Centre Technologies

Mediatel Data: At the Cutting-edge of...

Dan Mazilu, Founder and CEO,Mediatel Data

How Digitalisation Impacts Construction in Europe?

How Digitalisation Impacts Construction...

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Construction